Medical Assistant

Mercyhealth•Janesville, WI

About The Position

The Medical Assistant supports clinic operations by preparing patients for appointments, assisting with examinations and procedures, and coordinating patient services. The role also performs administrative duties, including scheduling, registration, telephone support, referrals, payment collection, and maintaining patient records and supplies. Some independent judgment is required, with decisions limited by standard practices and procedures.

Requirements

Graduate of a medical assistant program accredited by ABHES or CAAHEP; a qualifying medical assistant program at a postsecondary school or college with approved institutional accreditation; or an educational program accredited by NCCA, such as NHA.
Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology competency required to perform medication administration.

Nice To Haves

Experience in a program with a clinical rotation preferred.

Responsibilities

Room patients, collect assessment data, and prepare patients according to their specific needs.
Assist with examinations, treatments, and other clinic procedures.
Assist with laboratory procedures, screening tests, and quality improvement projects.
Answer telephone inquiries, direct callers to appropriate personnel, or initiate triage slips for medical personnel to respond.
Schedule appointments and enter appointment dates and times into the computerized scheduler.
Conduct reminder calls to patients.
Greet and direct patients, salespeople, and visitors.
Register patients by verifying and updating the accuracy of their records, making changes in the computer system and patient charts as appropriate.
Coordinate patient referrals through insurance and other physician offices.
Collect patient payments and issue receipts where applicable.
Prepare and maintain patient charts.
Maintain and order supplies.