Medical Assistant

Rosecrance Behavioral Health • Chicago, IL

65d • Onsite

About The Position

At Rosecrance, we have been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. This position directly supervises clients during psychiatric appointments while supporting psychiatric providers in gathering and documenting client health histories and assessments. The role also manages and completes medication prior authorizations to ensure timely access to necessary treatments. Upholding a high standard of care, the Medical Assistant delivers program services in an ethical, legal, and professional manner, maintaining a safe and therapeutic environment that aligns with relevant regulatory and accreditation requirements.

Requirements

• High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training, and experience
• Certified as a CNA, CMA, EMT or greater
• Cardiopulmonary-resuscitation (CPR) and First-Aid training complete within three months
• Experience utilizing behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid Illinois driver's license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Responsibilities

• Work hours prescribed by supervisor and be available to work additional hours when necessary. Overtime may be required.
• Conduct client health history/assessments, and report to psychiatric provider prior to appointment.
• Transcribe medication orders, and relay orders to the patient’s pharmacy when necessary.
• Assist with vital signs assessments.
• Administer Spravato treatments and Transcranial Magnetic Stimulation (TMS) sessions according to provider protocols, ensuring patient safety and response monitoring as a back-up as needed.
• Provide follow-up communication to clients with ongoing medical concerns.
• Provide virtual support to other Rosecrance locations as needed.
• Monitor and document client’s response to medication and report any notable response immediately.
• Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
• Facilitate communication between clinical and medical staff.
• Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
• Schedule clients for follow-up medical appointments when necessary.
• Assist with preparing clients for medical consultation.
• Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
• Serve as a member of the Office Support Services team and participate in all team meetings and activities.
• Attend all scheduled meetings of psychiatric providers as designated.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume any additional responsibilities as assigned.

Benefits

• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Discounts at participating retailers
• Daily pay available through financial wellness provider: UKG Wallet

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED