Medical Assistant
Carolina Digestive Health Associates PA•Charlotte, NC
About The Position
Carolina Digestive Health Associates (CDHA) is seeking a Medical Assistant for its University location. The Medical Assistant supports the care team in delivering safe, comprehensive, and compassionate gastrointestinal and hepatology care, working alongside physicians, advanced care providers, and other staff. The role involves welcoming and guiding patients, assisting with clinical procedures and care coordination, maintaining accurate electronic health records, and supporting patient education, safety, and confidentiality.
Requirements
- Compassionate and detail-oriented, with the ability to thrive in a fast-paced environment.
- Strong communication skills and a passion for patient satisfaction.
- Ability to multitask and maintain accuracy under pressure.
- A two-year certificate from a college or technical school, or at least one year of related experience and/or training, or an equivalent combination of education and experience.
- Maintain knowledge, skills, and abilities through ongoing education.
- Complete all mandatory reviews and assigned educational requirements.
- Participate in performance improvement activities.
- Maintain compliance with applicable laws and regulatory requirements and act promptly on required changes.
Nice To Haves
- RMA or CMA certification preferred.
- Previous experience in a medical setting is a plus.
Responsibilities
- Welcome patients professionally and guide them through their visits.
- Take vital signs and review medical histories.
- Assist with procedures such as breath tests and pill cam placements.
- Maintain a safe and organized environment, prioritizing patient safety.
- Coordinate appointments, referrals, and authorizations.
- Educate patients about their conditions and treatment plans.
- Maintain accurate documentation in the EHR system.
- Maintain knowledge, skills, and abilities through ongoing education.
- Complete mandatory reviews and assigned educational requirements.
- Participate in performance improvement activities.
- Work to meet or exceed employee expectations and satisfaction in job performance.
- Comply with applicable laws and regulatory requirements, and promptly implement required changes.
Benefits
- Professional growth through hands-on experience in specialized GI and hepatology care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
