Medical Assistant

IWS Family Health•Chicago, IL
•$21 - $22

About The Position

IWS Family Health, a Federally Qualified Health Center providing preventive health care services to children and families, is hiring a Medical Assistant to support its medical providers as the practice expands to two additional locations. The role provides direct patient care and manages patient workflow. The Medical Assistant prepares patients for visits, gathers and documents patient information, assists providers during examinations and procedures, administers vaccines and injections, performs point-of-care testing, and collects laboratory specimens. The role also maintains instruments and clinical spaces according to infection-control standards, manages supplies, and performs basic wound care and other clinical tasks as directed by providers. IWS Family Health is a growing, multi-site organization that has served children and families in Chicago for more than 100 years. It provides integrated healthcare services, education, and support.

Requirements

  • High school diploma.
  • Six months of experience in a clinical setting.
  • Excellent communication skills, including knowledge of medical terminology.
  • Intermediate Microsoft Office skills.
  • Experience using electronic medical records.
  • Strong communication skills, including effective documentation and verification of orders.
  • Strong customer service skills, including effective bedside manner.

Nice To Haves

  • Bilingual skills; Spanish preferred.
  • Medical Assistant Certification.
  • Phlebotomy Certification.

Responsibilities

  • Room patients and prepare them for visits, including measuring and accurately recording vital signs.
  • Interview patients to gather chief complaints, medical histories, and current medications, and document findings in the medical record.
  • Assist providers during examinations, treatments, and procedures, anticipating needs and supporting efficient patient flow.
  • Administer vaccines and other injections per provider order.
  • Perform point-of-care and CLIA-waived laboratory testing, such as rapid strep, glucose, and urinalysis tests.
  • Collect and prepare specimens for laboratory testing, including labeling and processing them according to protocol.
  • Clean, disinfect, and sterilize instruments and equipment between patients in accordance with infection-control standards.
  • Stock, organize, and prepare examination and treatment rooms before and throughout the clinic day.
  • Monitor and inventory medical and clinical supplies, placing orders as needed.
  • Perform basic wound care, dressing changes, and other clinical tasks as directed by the provider.

Benefits

  • Generous paid time off (PTO).
  • Paid holidays.
  • Health insurance options.
  • Dental insurance options.
  • Life insurance options.
  • Disability insurance options.
  • Vision insurance options.
  • Medical expense reimbursement plan.
  • 403(b) option.
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