MEDICAL ASSISTANT

UHS•SAUTEE, GA

5d•Onsite

About The Position

Black Bear Lodge is seeking a Medical Assistant-Scheduler to join the Foundations Recovery Network (FRN) team. FRN is a leading provider of integrated treatment for co-occurring addiction and mental health concerns, offering residential and outpatient services nationwide. Located in northern Georgia, Black Bear Lodge is a 144-bed residential treatment center focused on healing individuals with addiction and mental health issues. Our comprehensive, personalized, evidence-based, and research-proven program addresses the whole person—mind, body, and spirit, providing a serene environment for self-reflection and life change.

Requirements

High School diploma or GED required.
Minimum of two years’ experience in a medical assistant or similar role in a healthcare facility.
Ability to inspire client confidence in the FRN Staff and the FRN Model of Treatment.
Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
Ability to build relationships with diverse individuals and groups.
Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Excellent verbal and written communication skills required.
Excellent interpersonal skills.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Must have general knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
Exceptional analytical and problem solving skills.

Nice To Haves

Bachelors degree of Certified Medical Assistant Certificate preferred.

Responsibilities

Perform routine administrative and clinical tasks to facilitate the physicians and other health practitioners work flow in the assessment and residential setting.
Keep track of daily intakes and adding to patient roster -monitoring patients every day to ensure they are seen within standard of care.
Manage daily schedules on excel sheet, watching emails for last minute intakes, assessment status, discharges, patient provider requests, PHP admissions, PHP discharges and routine appointments.
Understand provider capabilities and approximate time each provider takes with each type of visit.
Create psychiatrist schedule by monitoring the psych consult log, creating his/her schedule, and corresponding with the provider about the schedule.
Assist providers each day with any last-minute schedule changes including cancellations and late additions.
Attend treatment team via phone every morning to help answer any questions.
Communicate with nurses on changes for providers.
Create and maintain on call/ monthly provider schedule.
Assist with communication with Medical Director and the providers.
Assist with Performance Improvement chart audits: pick charts for providers, create appropriate paperwork, fill in the sheet when completed by providers, and run the data.
Help manage provider charge sheets for Business office.
Manage provider availability, off days, holidays and PTO.