Grand Lake Physician Practice Medical Assistant (Casual)

Grand Lake Health System•Saint Marys, OH

47d•Onsite

About The Position

Grand Lake Physician Practice is seeking a Medical Assistant to join their team on a casual basis. This role involves providing direct patient care and administrative support in an outpatient setting. The Medical Assistant will be responsible for greeting and escorting patients, conducting clinical assessments, documenting patient information in the electronic medical record, and collaborating with physicians and other healthcare team members. The position emphasizes a holistic, patient-centered approach and requires excellent communication and interpersonal skills. The Medical Assistant will also serve as a liaison for patients with external agencies and providers, ensuring patient rights to privacy, dignity, and confidentiality are respected. Maintaining positive relationships and adhering to health system policies and procedures are crucial aspects of this role. Additionally, the Medical Assistant will assist with the care and maintenance of work area equipment and supplies.

Requirements

Basic clinical skills delivering patient care and clerical skills in an outpatient setting.
Obtains and maintains successful completion of BCLS Healthcare Provider Course.
Excellent interpersonal skills in dealing with patients, families, physicians, coworkers, and public.

Nice To Haves

Previous medical practice experience preferred but not required.
Graduate of an accredited Medical Assistant Program or will be graduating within 6 months of hire.
Certified Medical Assistant through AAMA or other certifying body as deemed acceptable by the Practice Manager or will obtain this credentialing within 6 months of hire.

Responsibilities

Greets and escorts patients through the medical practice.
Completes clinical assessments of patients by completing history of present disease and illnesses with accuracy and documents appropriately in patient electronic medical record.
Collaborates with physicians and other health team members in implementing physician orders.
Incorporates holistic approach to Patient Centered Medical Home, thus moving beyond problem focused care.
Implements and documents clinical and technical aspects of care.
Evaluates patient’s response and understanding to plan of care by using teach back method.
Openly and appropriately communicates with patients, physicians, and other members of health team.
Serves as a liaison for patients with outside agencies, businesses, and providers, establishing a therapeutic relationship with the patient and family.
Respect’s patient’s rights to privacy, dignity, and confidentiality.
Maintains positive interpersonal relationships with all internal and external customers.
Maintains established health system and work area policies and procedures, objectives, guest relations, safety, environmental and infection control guidelines.
Assists in care and maintenance of work area equipment and supplies.
Performs other duties as assigned.