Medical Assistant - 502

Valle del Sol•Phoenix, AZ

8d•Hybrid

About The Position

The Medical Assistant provides clinical and administrative support services to patients and healthcare providers within Valle del Sol's integrated healthcare environment. Under the supervision of a licensed provider, the Medical Assistant assists with patient intake, vital signs, specimen collection, medication administration, documentation, care coordination, patient education, and other clinical support functions necessary to ensure safe, efficient, and patient-centered care. Using a culturally responsive, trauma-informed, and patient-centered approach, the Medical Assistant supports quality patient outcomes, promotes continuity of care, and contributes to the delivery of high-quality healthcare services across primary care, behavioral health, psychiatry, addiction medicine, and other clinical service lines.

Requirements

High School Diploma or GED.
Graduation from an approved Medical Assistant training program.
0–2 years of applied medical assistant experience in a healthcare, medical office, clinic, or related healthcare environment (for Medical Assistant I).
2–5 years of applied medical assistant experience in a healthcare, medical office, clinic, or related healthcare environment (for Medical Assistant II).
5+ years of applied medical assistant experience in a healthcare, medical office, clinic, or related healthcare environment (for Medical Assistant III).
Must meet qualifications for and maintain Medical Assistant credentialing requirements throughout employment.
Must meet the licensure, certification, or credentialing requirements applicable to the position in accordance with Arizona law and applicable regulatory authorities.
Must practice within the scope of the applicable credential(s) consistent with organizational policies and the needs of the populations served.
BLS certification, or ability to obtain within 5 days of start date.
Arizona Level I Fingerprint Clearance Card, or ability to obtain within 5 days of start date.
Must be at least 18 years of age.
Must be authorized to work in the United States.
Must be able to pass pre- and continued employment screenings successfully.
Knowledge of medical terminology, clinical procedures, infection prevention practices, and patient care workflows.
Knowledge of healthcare regulations, patient privacy requirements, and documentation standards.
Knowledge of medication administration principles and patient safety practices.
Ability to accurately obtain and document patient information.
Ability to perform delegated clinical procedures safely and effectively.
Strong organizational skills and attention to detail.
Strong customer service and patient engagement skills.
Ability to prioritize tasks and function effectively in a fast-paced healthcare environment.
Ability to work independently while exercising sound judgment.
Strong communication, collaboration, and interpersonal skills.
Ability to communicate effectively with patients, staff, and community partners.
Ability to maintain accurate documentation and comply with regulatory requirements.
Ability to work effectively in a multidisciplinary team environment.
Ability to provide culturally responsive, trauma-informed, and patient-centered services.
Employees must maintain compliance with all Valle del Sol policies and applicable regulatory requirements, which may include: Licensure, certification, credentialing, and/or privileging requirements applicable to the position. Required immunizations and occupational health clearances. Tuberculosis (TB) testing and Hepatitis B screening or declination, when applicable. Arizona Level I Fingerprint Clearance Card when required by law or program. Valid driver’s license and acceptable driving record when operating a vehicle for company business. Completion and maintenance of required training, certifications, and continuing education.

Nice To Haves

Associate degree in a healthcare-related field.
Federally Qualified Health Center (FQHC) experience.
Integrated healthcare experience.
Experience using electronic health record systems.
Certified Medical Assistant (CMA).
Registered Medical Assistant (RMA).
Certified Clinical Medical Assistant (CCMA).
National Certified Medical Assistant (NCMA) or equivalent nationally recognized certification.
Reliable transportation required for employees assigned to Float positions.

Responsibilities

Prepare patients for examinations, treatments, and procedures by obtaining and documenting vital signs, chief complaints, medical histories, and other relevant information.
Prepare examination and treatment rooms for patient visits and clinical procedures.
Assist providers during examinations, treatments, and office-based procedures.
Perform specimen collection, processing, and testing in accordance with established protocols.
Provide patients with instructions regarding specimen collection, treatment plans, medications, and follow-up care.
Administer medications, immunizations, injections, and other delegated clinical tasks in accordance with scope of practice, competency validation, standing orders, and organizational policies.
Monitor patients and communicate changes in patient condition to the appropriate provider.
Support care coordination activities including referrals, authorizations, laboratory testing, and specialty care follow-up.
Assist with patient outreach, preventive care initiatives, quality measures, and population health activities.
Accurately document patient information, treatments, procedures, and communications within the electronic health record.
Maintain patient confidentiality in accordance with HIPAA and organizational policies.
Follow infection prevention, medication management, laboratory, and patient safety standards.
Ensure compliance with federal, state, accreditation, payer, and organizational requirements.
Support quality improvement initiatives, audits, and performance improvement activities.
Maintain exam rooms, treatment areas, supplies, equipment, and inventory.
Clean, disinfect, and prepare equipment according to infection control standards.
Monitor inventory levels and notify leadership regarding supply needs.
Assist with clinic opening, closing, and daily operational activities.
Support efficient patient flow and scheduling processes.
Communicate effectively with patients, families, providers, and interdisciplinary team members.
Collaborate with clinical and operational staff to ensure coordinated patient care.
Participate in team meetings, trainings, and organizational initiatives.
Promote a positive patient experience through professional, respectful, and compassionate interactions.
Maintains accurate and timely documentation in accordance with organizational and regulatory requirements.
Maintains the confidentiality and security of patient, employee, and organizational information in accordance with HIPAA and Valle del Sol policies.
Promotes a safe environment for patients, staff, and visitors by following safety policies, infection control practices, and quality standards.
Performs duties in accordance with Valle del Sol policies, procedures, ethical standards, and applicable regulatory requirements.
Supports Valle del Sol's mission and commitment to culturally responsive care.
Performs other duties as assigned.
Support family medicine, pediatrics, women's health, and primary care services.
Assist with preventive care, chronic disease management, immunizations, screenings, and routine procedures.
Support UDS measures, population health initiatives, and care gap closure activities.
Support psychiatric providers with patient intake, medication monitoring, vital signs, documentation, and care coordination.
Assist with medication administration, injections, laboratory coordination, and patient education.
Support behavioral health and integrated care workflows.
Support addiction medicine and medication-assisted treatment services.
Assist with specimen collection, medication administration, laboratory testing, and patient monitoring.
Support coordination between behavioral health, medical, nursing, and recovery support services.
Assist with program-specific documentation and regulatory requirements.
Provide coverage across multiple Valle del Sol clinic locations, programs, and service lines based on operational needs.
Adapt to varying workflows, providers, patient populations, and clinic environments.
Travel between assigned locations as needed.
Support continuity of operations during vacancies, leaves, training periods, and fluctuations in staffing levels.
May be assigned to Primary Care, Psychiatry Services, Addiction Medicine, or other clinical service lines.