Medical Assistant-Neuro Infusion Full Time Days
About The Position
The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for keeping patient care areas neat, clean, and safe; interacting with patients in a professional and friendly manner; and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards. The position involves preparing patients for examinations, obtaining and documenting vital signs and relevant visit information, alerting providers and registered nurses to significant changes, and assisting with medical and surgical procedures within established protocols. It also includes maintaining exam rooms, equipment, supplies, and medication inventory; performing specialty-area delegated procedures; and supporting an efficient, positive patient experience. Other duties may be assigned by the Supervisor or Manager.
Requirements
- High school diploma or GED.
- Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
- Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
- Sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
- American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
- Zero to two years of experience in a relevant role.
- Strong computer skills.
Nice To Haves
- Completion of an accredited Medical Assistant training program.
- One to two years of ambulatory care experience.
- Experience with an electronic medical record.
Responsibilities
- Escort patients to exam rooms, verify identity using two identifiers, and prepare patients for examinations.
- Obtain accurate vital signs and document the reason for the visit; update or confirm allergies, smoking history, and pharmacy information.
- Promptly inform the provider and registered nurse of significant vital-sign changes or acute symptoms.
- Anticipate and set up equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to maintain patient flow.
- Assist practitioners with procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
- Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
- Maintain vaccine and medication inventory; monitor equipment and instruments according to clinic guidelines; assist with ordering supplies; and dispose of expired items correctly.
- Follow office opening and closing procedures.
- Accept delegated responsibilities, assist coworkers, attend and participate in staff meetings, and communicate appropriately and effectively with patients and the care team in person and by phone.
- Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
- Perform other duties as assigned by the Supervisor or Manager.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
