Medical Assistant - Comprehensive Care

Central Ohio Primary Care•Westerville, OH

2d•Remote

About The Position

The Medical Assistant is responsible for providing administrative and clinical support to ensure efficient delivery of primary care and to create a positive patient experience. This is a full-time, benefits-eligible position with working hours from Monday to Friday, 8:00 am to 4:30 pm. The role requires the individual to live in Central Ohio as it is a remote position. The Medical Assistant will work closely with the care team for direct communication between the care team, patient/caregiver, and appropriate care providers to optimize outcomes. They will collaborate with others for improved clinical outcomes and patient satisfaction, as well as efficient use of resources. The Medical Assistant will act as a patient advocate to ensure the highest quality of care.

Requirements

High School diploma or equivalent
Graduate of a Medical Assistant program
Active Ohio Driver’s License
Proficient driving record and up to date auto insurance as travel to visit patients is necessary
Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
Proficient phlebotomy skills, both venipuncture and fingerstick
Ability to maintain confidentiality at all times
Ability to react calmly and effectively in emergency situations
Ability to interpret, adapt, and apply guidelines and procedures
Ability to communicate clearly and document efficiently in EHR
Knowledge in vaccine administration, storage, handling and documentation
Knowledge and understanding of medical terminology
Knowledge of patient care and examination procedures
Knowledge of using medical equipment and instruments to administer patient care
Knowledge of common safety hazards and precautions to establish a safe work environment
Skill in assisting in a variety of treatments and medications, as directed
Skill in taking vital signs
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
Customer service skills; social perceptiveness and service oriented
Excellent time management skills and ability to multi-task and prioritize work

Nice To Haves

MA certification
Strong Phlebotomy or customer service skills

Responsibilities

Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
Responsible for vaccine administration as directed.
Interview patients regarding medical concerns and obtain medical history.
Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
Responsible for blood draws and specimen processing often in the patient’s home.
Assist in performing routine medical procedures as requested.
Review physician orders and lab requests and follows up as needed.
Call in prescriptions/order refills as approved and directed.
Communicate test results to patients as directed.
Assist in patient education with related educational tools, periodicals, flyers, and handouts.
Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
Respond to patient phone calls, as appropriate.
Maintain a clean and well-organized work area.
Maintain patient confidentiality in alignment with HIPAA regulation.
Attend meetings and participate in classroom activities as needed.
All other duties as assigned.