Medical Assistant

St. Charles Health System•Bend, OR
•$26 - $34

About The Position

The Medical Assistant supports daily patient flow for assigned physicians, using triage skills to gather information that helps designated staff make appropriate patient health assessments and anticipating physicians’ needs in patient care. The role works across St. Charles Health System practices and specialties, collaborating with physicians and non-clinical staff to provide comprehensive, compassionate care. This position does not manage other caregivers. The Medical Assistant escorts patients to exam rooms, prepares them for physician assessment, records and maintains medical chart data, assists with phone requests, performs physician-requested ancillary or surgical procedures (excluding IV medication administration), and maintains equipment and supply inventory. The position also supports organizational values, continuous improvement, safety, confidentiality, compliance, and timely, accurate customer service. Additional duties of similar complexity may be assigned.

Requirements

  • High school diploma or GED.
  • Current MA certification from AMT, NCCT, AAMA, NAHP, or NHA; alternatively, current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
  • AHA Basic Life Support for Healthcare Provider certification.
  • Basic knowledge of ICD-10 and CM/CPT/HCPCS coding conventions and procedures.
  • Working knowledge of medical practice management information systems.
  • Basic knowledge of physician office documentation standards.
  • Ability to maintain confidentiality and meet HIPAA requirements.
  • Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting program must have one year of Medical Assisting experience.
  • Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites.
  • Ability to wear appropriate personal protective equipment required to perform the job safely.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • Two years of Medical Assisting experience.

Responsibilities

  • Escort patients to exam rooms and prepare them for physician assessment.
  • Record and maintain patient medical data in medical charts.
  • Assist physicians with phone requests from patients and other medical professionals or institutions.
  • Perform physician-requested ancillary and/or surgical patient procedures, excluding administration of IV medication.
  • Maintain equipment, instruments, and supply inventory levels.
  • Support the organization’s vision, mission, values, and Lean continuous-improvement principles.
  • Help provide a safe environment for caregivers, patients, and guests.
  • Maintain professionalism and confidentiality; comply with applicable laws, regulations, policies, and procedures; report known or suspected violations; and cooperate with organizational investigations and proceedings.
  • Deliver timely, efficient, accurate customer service and/or patient care.
  • Perform additional duties of similar complexity as required or assigned.
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