Medical Assistant (Derm)

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is hiring a Medical Assistant for its dermatology department. The role supports patient care by documenting care and communications, rooming patients, taking and recording vital signs, preparing patients for examinations, following clinic protocols, and assisting with medication refills and patient callbacks. The Medical Assistant may perform diagnostic tests and support providers with procedures and cardiac stress testing. The position also involves maintaining supplies, equipment, and patient rooms; communicating laboratory results and instructions; and following company policies and professional standards. The work schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m.

Requirements

High school diploma or equivalent.
Meet at least one of the following: medical assistant experience; CNA, EMT, PCT, or comparable direct patient-care experience beyond activities of daily living that includes taking manual vital signs and giving medications and/or injections; or graduation from a medical assistant program.
Ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology.
Excellent organizational, phone listening, customer service, verbal and written communication, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced environment and manage competing priorities.
Ability to work in a team environment and align actions with teammates’ common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to engage others, listen, and adapt responses to meet their needs.
Ability to perform job duties professionally.
Ability to understand, recall, and communicate factual information; understand, recall, and apply oral or written instructions; organize thoughts and ideas into understandable terminology; and apply common sense.
Current AHA-approved Basic Life Support (BLS) Healthcare Provider CPR course completion card, or obtain it within 60 days of hire.

Nice To Haves

Six months or more of experience as a Medical Assistant.
Medical Assistant certification.

Responsibilities

Accurately document patient status, care rendered, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC refill protocols and assist with daily medication refill requests.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor medical and office supply and equipment inventory; keep rooms stocked with current, unexpired supplies and order supplies as needed.
Review the EPIC triage call in-basket for callbacks.
Clean patient rooms as needed, handle dirty laundry properly, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing as needed, including equipment setup, patient preparation, cleanup, storage, and documentation.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements.
Maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
Provide patients with educational materials as directed.
Administer medication under physician direction and within the scope of practice, following completion of required training and testing.
Review result notes in the in-basket and call or inform patients of normal laboratory results.
Review provider instructions regarding abnormal results.