Medical Assistant

CenterWell•Fort Worth, TX

15d•Onsite

About The Position

The Medical Assistant supports patient flow between check-in and the physician visit by preparing patients for care, performing basic health checks, and explaining information clearly and kindly. This onsite role is described as a specialized Patient Specialist position: the Medical Assistant ensures patients are fully prepared before the physician sees them so physicians can focus on medical decisions. The position reports to the Center Administrator. The role includes clinical intake and rooming, EMR inbox and worklist management, and patient education. The Medical Assistant verifies medications and allergies, documents patient history, conducts validated screenings as needed, routes messages and results according to specified rules, and supports medication-adherence follow-up with pharmacies. The role aims for same-day handling of inbox tasks. The Medical Assistant also uses the loop-back method, asking patients to explain instructions in their own words to confirm understanding and support follow-through. This position is based at the Fort Worth clinic and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed annual pay range is $44,900–$60,200, with eligibility for a bonus incentive plan. Compensation may vary based on location and job-related skills, knowledge, experience, education, and certifications.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA requirements.
Computer literacy.
Ability to provide responsive, patient-centered support.
Ability to accurately record patient care information.
Ability to apply practical patient care techniques.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to convey information clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently; clinical task performance is assessed in a demonstration.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly and be easily understood.
Ability to perform basic calculations accurately.
Current or in-progress BLS certification, where required for the applicable level or by state requirements.
Graduation from a medical assistant training program or at least 3 years of experience.
Authorization to work in the United States.
Ability to work the assigned clinic hours.

Nice To Haves

Knowledge of documenting screenings using approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care.
Knowledge of point-of-care testing (POCT) and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for physician visits by bringing them to exam rooms and conducting basic health checks.
Perform clinical intake, including medication and allergy verification, patient history documentation, and validated screenings as needed.
Manage the EMR inbox and worklists, routing patient messages and lab results according to established rules.
Follow up with pharmacies regarding medication adherence and aim to provide a same-day touch for tasks.
Educate patients about next steps and use the loop-back method to confirm their understanding of instructions.
Help maintain clinical workflow so physicians can focus on medical decisions.