Medical Assistant

Eye Doctor Louisville•Jeffersonville, IN

5d•Onsite

About The Position

Our clinic is seeking a dedicated and professional Medical Assistant to support the delivery of high‑quality patient care within our ophthalmic practice. This role is well‑suited for individuals with strong interpersonal skills, a commitment to accuracy, and an interest in clinical work. We welcome applicants without prior ophthalmic experience and provide comprehensive training. A high school diploma or equivalent is required; medical or clinical experience is preferred.

Requirements

High school diploma or equivalent is required
Medical or clinical experience is preferred
Communication excellence — Clear, effective communication and strong interpersonal interaction
Compassionate patient care — Sensitivity to patient concerns and a calm, supportive demeanor
Organizational precision — Strong organizational habits and meticulous attention to detail
Team collaboration — Ability to work effectively within a clinical team
Technical proficiency — Demonstrated comfort with computer systems and medical records

Nice To Haves

Prior ophthalmic experience is not required, and comprehensive training is provided.

Responsibilities

Patient orientation — Introduces new patients to office workflow and outlines what to expect
Test explanation — Describes the purpose and experience of each diagnostic test
History collection — Gathers comprehensive patient histories, including chief complaint, ocular and medical history, medications, allergies, and family history
Clinical documentation — Performs consistent, accurate documentation and testing
Imaging support — Assists the ophthalmic photographer with fundus, external, and anterior segment imaging
Patient prioritization — Determines appropriate testing order to maintain efficient flow
Patient escorting — Escorts patients from the waiting area and initiates data collection
Care transitions — Informs patients about next steps and ensures comfort during transitions
Flow adjustments — Adjusts testing order as needed to support physician efficiency
Phone triage — Handles calls related to ocular emergencies, medication refills, and general care questions
Scheduling coordination — Collaborates with reception staff to maintain smooth scheduling
Troubleshooting — Identifies and resolves minor equipment issues
Maintenance — Replaces bulbs, checks instrument connections, and ensures proper function
Sterilization — Conducts autoclaving and maintains instrument sterility
Issue reporting — Reports ongoing equipment concerns to the Lead Ophthalmic Technician
Guided learning — Seeks direction from senior staff and avoids working beyond skill level
Appointment confirmation — Calls patients to confirm appointments two business days prior
Room readiness — Maintains clean, orderly exam and procedure rooms
Supply management — Ensures adequate stock levels in clinical rooms
Completes other tasks as assigned