Medical Assistant

Upperline Health • Orlando, FL

8d • Onsite

About The Position

Upperline Health is seeking an energetic, compassionate, and driven Medical Assistant to support physicians delivering complex health services in a clinic setting. This role is based in the Waterford Lakes, Florida office and includes a range of clinical and administrative duties. The Medical Assistant will support patient care and care coordination, maintain accurate documentation, and help connect patients with Upperline Health’s extended care team and community resources. The role requires flexibility, problem-solving, collaboration, and willingness to learn. Travel to surrounding area clinics may be needed.

Requirements

• Previous experience as a Medical Assistant.
• Excellent computer skills and strong knowledge of medical terminology.
• Previous experience working in an EMR.
• Effective communication, excellent grammar, and strong interpersonal skills.
• Excellent oral and written communication skills for interactions with patients, family caregivers, clinicians, and team members.
• Exceptional customer service orientation, with an empathetic, compassionate, and professional demeanor.
• Demonstrated experience as a motivated and dedicated team member with a stable work history.
• Reliable transportation.
• Ability to pass a background check and drug test.

Nice To Haves

• Medical Assistant certification.
• Podiatry or orthopedic clinic experience.
• X-ray experience.
• Clinical care coordination or care management experience.
• Experience assisting or providing care to adult–geriatric patients.
• Experience with athenahealth EMR.

Responsibilities

• Place patients in exam rooms and ensure they are ready and comfortable for physician appointments.
• Complete exam intake, including review of medical, social, and surgical history and history of present illness.
• Conduct health assessments and complete visits with Upperline Plus patients in Podiatry Clinics.
• Conduct telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care.
• Perform care coordination activities as assigned by the Upperline Plus Nurse Practitioner, including requesting medical records, managing orders, scheduling appointments, and managing patient care referrals.
• Ensure accurate charting for the physician.
• Provide patient care under the direction of a podiatric physician, including taking and developing x-rays and assisting in the exam room as required.
• Perform daily administrative tasks, such as stocking exam rooms and disposing of exam room trash.
• Clean and sterilize exam and x-ray rooms after each patient visit and at the end of each day.
• Sterilize instruments daily.
• Satisfy and appropriately document required quality measures and audits.
• Identify community resources and assist patients and families in accessing them.
• Travel to surrounding area clinics to provide support if needed.
• Support connections between patients and the extended care team of Nurse Practitioners and Care Navigators when needed.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k).
• Paid time off.
• Parental leave.
• Opportunity to earn a monthly team bonus based on clinic metrics tied to the mission and quality patient care.
• Career growth opportunities.
• Regular weekday clinic hours supporting work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed