Medical Assistant - Center for Older Adults

University of North Texas System•Fort Worth, TX

4d•Onsite

About The Position

The University of North Texas Health Center for Older Adults is seeking a compassionate Medical Assistant to join their dynamic team of healthcare providers. This role requires a candidate with strong organizational skills, a wide set of interests and skill set, and strong interpersonal communication abilities. The candidate must exhibit compassion, understanding, the ability to work well in teams, and the ability to function in a fast-paced environment, which is critical for this position.

Requirements

High school diploma or GED
Completion of an accredited Medical Assistant Program
Six (6) months of customer service experience
Maintains and enhances clinical skills and knowledge on a regular basis; keeps up with current developments and trends in areas of expertise.
Seeks opportunities to accept ideas and help from coworkers to accomplish work goals; ensures smooth transition of important patient care information from one caregiver or department to another; is willing to share credit; appreciates differences in personalities; shows empathy.
Consistently produces thorough and timely work; attentive to details; asks questions to accurately document information and update records; shows concern for every aspect of the job; ensures excellent communication and followup.
Understands and respects the need for structured guidelines and protocols, willing to ask for clarification if something doesnt make sense and could cause harm to a patient or result in less than an excellent level of care; demonstrates compliance with required standards.
Continually searches for ways to provide value-added solutions to customers; understands and anticipates customers needs and keeps customers needs in mind when making decisions; takes responsibility for customer satisfaction and loyalty; solicits customer feedback to ensure satisfaction.

Nice To Haves

Graduation from an accredited Medical Assistant program

Responsibilities

Measure patient vital signs and complete patient intake following UNT Health procedures and clinic workflows.
Monitor clinic flow, ensuring rooms are full and providers are notified of patient arrival, following department workflows.
Prepare exam rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
Clean and sterilize instruments and properly dispose of contaminated or expired medical supplies.
Thoroughly complete provider orders, referrals, and insurance authorizations to ensure timely delivery of care and provide patient with information as needed.
Deliver culturally competent care that respects each patients individual beliefs.
Schedule appointments, verify insurance, manage patient charts (electronic or paper).
Provide patients with instructions on procedures, follow-up care, assist with referrals and scheduling follow-up visits.