Medical Assistant

William F Ryan Community Health Cen•New York, NY

10d•Onsite

About The Position

The Medical Assistant provides clinical support services within the appropriate scope of practice by assisting providers, performing clinical duties, and educating patients in an assigned clinical area. The role supports the mission and goals of Ryan Health and works under the supervision of a Clinical/LPN Supervisor or Clinical Manager. Duties are performed in an ambulatory primary care setting and may include assignments in other clinical areas. The position requires a 90-actual-workday probationary training period.

Requirements

Pediatric and adult medicine experience.
Strong phlebotomy skills with pediatric and adult patient populations.
Strong organizational skills and ability to think clearly and work in a busy clinic.
Strong communication and interpersonal skills.
Strong skills in Microsoft Outlook, Word, and Excel.
Completion of a Medical Assistant Program.
High school diploma or GED.
CPR (basic life support) certification.
Infection Control certificate.
Professional, courteous, and respectful attitude when dealing with patients; ability to provide care appropriate to the age of the patient served, when applicable, and commitment to exceeding patient expectations.
Ability to work well with others, contribute input to improve outcomes, seek opinions and feedback, and provide feedback tactfully and respectfully.

Nice To Haves

1–2 years of clinical experience working as a Medical Assistant.
1–2 years of experience in an ambulatory setting, such as an emergency room, clinic, or health center.
Working experience with electronic medical records software.
Bilingual English/Spanish or another language.

Responsibilities

Screen, interview, counsel, and discharge patients under supervisor oversight.
Document clinical observations, findings, and services in the electronic health record (eCW), and promptly report abnormal findings to the appropriate provider.
Obtain and document vital signs and measurements, including height, weight, blood pressure, temperature, respiration, pulse, pain assessment, BMI, and last menstrual period.
Assist patients with assessment forms, including consents, depression screening (PHQ), functional assessments, and patient education tools, according to Center protocols.
Perform and document ordered EKGs, waived testing, and phlebotomy according to Center protocol; assessments in other areas may include bone density and audio/visual screening.
Assist with examinations and procedures, including colposcopy, pelvic exams, urinary catheterization, endometrial biopsies, LEEP, and IUD insertions, as needed and according to nursing standards and Center protocols.
Demonstrate proper use of walkers, canes, and crutches, and escort patients when necessary.
Retrieve laboratory, diagnostic, and radiology reports as requested.
Provide patients with specimen containers and collection instructions; receive and deliver specimens, label laboratory cultures, and submit them to the laboratory daily.
Transport paperwork, specimens, and materials between areas when appropriate.
Review eCW Telephone Encounters daily for laboratory follow-up, and send urgent lab recall and missed appointment letters as required.
Notify the Clinical Unit Coordinator of supply shortages and inform a supervisor immediately about equipment malfunctions.
Clean, disinfect, sterilize, and maintain clinical equipment and medical instruments according to protocol.
Prepare and organize examination rooms, including examination tables, supplies, and equipment; check expiration dates and inform the Unit Coordinator of supplies to order.
Maintain daily refrigerator, freezer, ambient room temperature, and waived test logs.
Perform duties in accordance with current Joint Commission National Patient Safety Goals and accepted infection-control measures, including OSHA Bloodborne Pathogens Standards and Center policies.
Communicate with clinical, clerical, and managerial staff to support continuity of patient care.
Attend health center and network meetings as required and assigned.
Report unusual occurrences or problems promptly to the Unit Manager.
Perform other duties and projects as assigned.