Medical Assistant Parkinson's Elevated Clinic

Intermountain Health

5d • Onsite

About The Position

A Medical Assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. This is a unique opportunity within a pilot program and a new care model. The ideal candidate will be motivated, creative, flexible to change and excellent at collaborating with a team. Parkinson’s disease affects every organ system in the body, is often difficult to diagnose, and requires coordination across specialties. Parkinson’s Elevated addresses these challenges by pairing a movement disorders neurologist with a primary care provider who assume comprehensive responsibility for all aspects of a patient’s care. Care is delivered by this integrated team in a single physical location-but follows the patient wherever they are (eg: home, vacation, hospital, emergency room, rehabilitation facility) via telemedicine. When additional expertise is required, patients are referred to specialists with experience in Parkinson’s disease. The program emphasizes 24/7 access to a care team that knows their patients and incorporates exercise as medicine, prescribed with the same rigor as pharmacologic or surgical therapy. The Parkinson's Elevated Medical assistant will join a team that is uniquely laser focused on comprehensive, integrated, and patient-centered care. Successful candidates will demonstrate strong work ethic, ability to think critically and problem solve, and intrinsic motivation to do the right thing for people with parkinsonism. The Parkinson's Elevated Medical Assistant will have accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. The Parkinson's Elevated Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. The Parkinson's Elevated Medical Assistant will be in clinic five days a week and responsible for rooming patients when the providers are seeing patients (currently two days / week). Between rooming patients and on the other three days when there are no patients to room, the Medical Assistant will serve as first point of contact for all patients via telephone and mychart during business hours. Successful candidates will demonstrate a desire to assume ownership of the role through ensuring all messages and calls are addressed in the same day and in clearly communicating with the team during absences. The unique feature of this new care model is quick and seamless access to a team of care providers who know the patient - and the medical assistant will often be the first point of contact. This is a unique medical assistant role in which The Parkinson's Elevated Medical Assistant will be able to develop relationships with the panel of Dr. McKee and Cynthia Papadopolous. Additionally the medical assistant will take a leading role in care and process design for this unique care model. There will be opportunities to innovate with a creative team. As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact. Join an organization that invests in your growth—with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more! As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by: Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition. Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed.

Requirements

• Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah
• Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
• If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program

Nice To Haves

• Experience in an outpatient clinic or other healthcare setting.
• Computer literacy in using electronic medical records (EMR) systems and other relevant software.
• Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA

Responsibilities

• Providing care to patients in an ambulatory clinic setting.
• Caring for patients with acute and chronic needs.
• Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
• Rooming patients when the providers are seeing patients.
• Serving as first point of contact for all patients via telephone and mychart during business hours.
• Ensuring all messages and calls are addressed in the same day.
• Clearly communicating with the team during absences.
• Assisting the provider to gather information that is relative to the patient’s visit and condition.
• Working with cross functional teams to collaborate on patient care.

Benefits

• Up to $5,250 annually for education assistance
• Partners with schools for debt free programs
• 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed