Westerville

OhioHealth•Dublin, CA

About The Position

This position performs administrative and clinical duties delegated by the physician and assists with patient care in compliance with the Ohio Administrative Code. Duties also include routine clinical and administrative work needed to support the assigned practice; responsibilities may vary by office size and specialty. The role facilitates patient flow, prepares patients for visits, provides services and education as directed by providers within applicable licensure and scope-of-practice requirements, and supports continuity and quality of care. The position is in the Breast Surgeons Riverside department, with a day shift and 40 scheduled weekly hours.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Comply with applicable scope-of-practice requirements.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as determined by providers in accordance with provider licensure, Ohio policy, and scope of practice.
Complete Care Connect EMR documentation skills requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Communicate, collaborate, and anticipate the needs of the health care team to support continuity, quality of care, and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and make and implement recommendations to improve operational efficiency or introduce services.
Maintain professional competence, knowledge, and skills through ongoing study of the field and best practices.
Complete required continuing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
Provide oversight of efficient patient flow, prepare patients for visits or admissions, and provide services and education as determined by providers within licensure and policy.
Lead and support development of standard work and develop necessary customizations.
Act as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.
Perform job duties with a focus on safety, quality, and efficiency.