Medical Assistant

Lehigh Valley Health Network • Allentown, PA

8d • Onsite

About The Position

The Medical Assistant functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. The role includes administrative, clinical, and clerical duties, such as collecting patient history and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position is onsite at LVPG Pond Road and works a day shift, Monday through Friday, with variable hours between 7:00 a.m. and 5:00 p.m.

Requirements

• Specialized diploma as a Medical Assistant.
• Ability to accept and adapt to constant change in a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills, including EMR, word processing, and Excel.
• American Heart Association Basic Life Support certification for Pennsylvania, obtained within 30 days.

Nice To Haves

• Associate’s degree from a Medical Assistant program.
• One of the following Pennsylvania credentials: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

• Prepare patients and equipment for exams and procedures, and maintain exam rooms and clinical areas.
• Collect medical histories and process medication refills according to protocol.
• Collect and prepare laboratory specimens and requisitions accurately.
• Schedule referrals and procedures and obtain the required authorizations.
• Identify actual or potential patient risks and communicate them to the licensed nurse or provider upon recognition.
• Follow clerical, clinical, and electronic medical record workflows.
• Perform clerical and front-office support duties, including greeting and welcoming patients and providing excellent customer service in person and over the phone.
• Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
• Use patient-centered care concepts when delivering care and performing related activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED