Medical Assistant

Marin Community Clinics•San Rafael, CA

13d•$26 - $30•Onsite

About The Position

Marin Community Clinics is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services to nearly 40,000 individuals annually in Marin County. Its mission is to promote health and wellness through excellent, compassionate care for all. The Medical Assistant performs a wide range of clinic duties, primarily assisting with patient examinations and treatment under the direction of a Physician, Physician Assistant, and/or Family Nurse Practitioner. The role involves direct patient contact and close collaboration with the Care Team. The position reports to the Medical Assistant Supervisor.

Requirements

High school diploma or equivalent.
Certification from an accredited Medical Assistant educational program.
Current BLS certification from an accredited organization.
Excellent interpersonal skills.
Ability to communicate clearly and effectively with patients and others in a courteous and friendly manner.
Strong written and verbal English skills.
Bilingual Spanish/English language skills are required.
Knowledge of patient care and examination procedures.
Understanding of medical practices, administrative processes, and organizational policies.
Demonstrated computer skills and experience with MS Office.
Ability to multitask in a fast-paced community clinic environment.
Strong time-management skills and attention to detail.
Ability to work in a team environment.
Ability to meet the physical requirements of the role, including prolonged standing, walking, and sitting at a desk and computer; lifting up to 25 pounds at times and moving medical equipment; fine motor hand movements for standard medical procedures; and reading charts, graphs, and medical equipment readings.
May occasionally work outdoors and in inclement weather.

Nice To Haves

Completion of an externship program before graduation from a Medical Assistant program.
A minimum of 0–6 months of Medical Assistant work experience after graduating from a Medical Assistant program.
Prior experience working with underserved communities in a community health clinic environment.
Prior experience using Electronic Health Records such as EPIC, OCHIN, or NextGen.
Flexibility and availability in schedules and shifts.

Responsibilities

Escort patients to examination rooms; interview patients to obtain medical information and measure vital signs, including pulse, temperature, height, and weight.
Provide customer service with empathy and cultural sensitivity throughout patient encounters.
Administer patient screeners and follow care guidelines, including ACEs, PHQ, and Columbia screenings.
Record information accurately and promptly in the Electronic Health Record (EHR).
Prepare examination rooms and keep them neat and clean.
Upload ultrasounds, patient photos, and screening questionnaires to the EHR.
Clean and sterilize instruments according to department policy and OSHA guidelines.
Complete inbox tasks sent by providers or other Care Team members for follow-up.
Arrange and coordinate video visits using a telehealth platform and troubleshoot technical issues with patients.
Monitor medication supplies and expiration dates, and keep examination rooms stocked.
Operate EKG and other equipment for routine CLIA-waived diagnostic tests, and contact medical facilities or departments to schedule tests when needed.
Administer injections or treatments and perform routine laboratory tests.
Follow policies and procedures, including OSHA universal precautions and Bloodborne Pathogens and Hazardous Materials standards.
Participate in and adhere to Care Team processes and procedures.
Demonstrate Marin Community Clinics’ mission and values in all aspects of job performance.
Maintain confidentiality in accordance with department policy and HIPAA guidelines.
Attend and participate in required meetings, training, and educational programs.
Perform administrative duties, including checking eligibility, verifying demographics, helping patients complete paperwork, and scheduling follow-up appointments.
Help manage provider schedules and patient flow, and provide wait-time updates.
Perform other related work as assigned.