Medical Assistant, Primary Care - Johns Creek

Children's Healthcare of Atlanta•Suwanee, GA

About The Position

The Medical Assistant provides direct and indirect patient care in a pediatric primary care office under the supervision and delegation of a pediatrician and/or nurse practitioner. The role proactively supports safe patient care and services and helps promote a friendly, safe environment at Children’s Healthcare of Atlanta. The position combines clinical and administrative responsibilities, including rooming patients, recording vital signs, assisting with examinations and procedures, administering vaccines and medications under appropriate supervision, collecting and processing specimens, maintaining clean and sterile clinical areas, and completing patient follow-up tasks. Medical assistants also support efficient patient flow and the standards and performance measures of the patient-centered medical home team.

Requirements

One year of medical assistant experience.
High school diploma or equivalent.
Graduation from an accredited Medical Assistant program.
Basic Life Support (BLS) through the American Heart Association (AHA) within 30 days of employment.
An accepted medical assistant credential within six months of employment: CMA from the American Association of Medical Assistants; RMA from American Medical Technologists, American Allied Health, or American Registry of Medical Assistants; CCMA from the National Health Career Association; NCMA from the National Center for Competency Testing; or Certified Clinical and Administrative Assistant from MedCA.
Excellent communication and interpersonal skills, especially when interacting with children and families.
Strong organizational and multitasking abilities.
Proficiency with electronic medical records and basic computer applications.
A calm and compassionate demeanor under pressure.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.

Nice To Haves

Pediatric experience, including obtaining vital signs, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Responsibilities

Welcome patients and help maintain a high-quality patient experience, a safe environment, clean offices and exam rooms, and adequate patient-care supplies and equipment in accordance with infection-control procedures.
Measure and record patient vital signs, including height, weight, temperature, blood pressure, pulse, oxygen saturation, and respiration rate.
Ensure age-appropriate intake questionnaires are completed before well-visit rooming; assist patients as needed; obtain histories according to protocol; and accurately document and update electronic records.
Prepare exam rooms and patients for clinician examinations, and ensure clinician orders are completed and accurately documented.
Perform or assist clinicians with age-appropriate vision and hearing screenings, suture removal, ear lavage, urine catheterization, ear piercing, wound care, CLIA-waived laboratory tests, nebulizer treatments, specialty procedures, and emergency response, with appropriate clinician supervision.
Reconcile vaccines and medications with the patient and state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
Follow vaccine cold-chain requirements for handling, storage, preparation, and administration, and report vaccine excursions.
Use appropriate patient identifiers and administer vaccines and medications, including intramuscular, intradermal, and subcutaneous injections, with post-administration observation as directed by the provider.
Collect and process laboratory specimens.
Maintain cleanliness and sterilization of medical instruments and exam areas.
Follow HIPAA, infection-prevention, and OSHA office policies and procedures.
Demonstrate age-specific competencies for neonates, infants, early and late childhood, adolescents, adults, and all ages.
Complete assigned patient follow-up and tasks, including answering phones, handling correspondence and prescription refill requests, obtaining medication pre-authorizations, assisting with referrals, and completing patient forms.
Arrange home and hospital care, procedures, and follow-up appointments as needed.
Assist with patient flow to support efficient care delivery.
Meet patient-centered medical home best-practice standards, quality measures, and key performance indicators established by the organization.
Perform other duties as assigned.