Medical Assistant

Stellar Care•Colorado Springs, CO

About The Position

Stellar Care and Services is seeking a dedicated, detail-oriented Medical Assistant to support the health and medical compliance needs of adults with Intellectual and Developmental Disabilities (IDD). Reporting to and working under the supervision of the Agency Nurse, the Medical Assistant supports the development, implementation, and review of medical protocols; audits medical records; coordinates medication management; and collaborates with program leadership and direct care staff to ensure compliance with agency policies, regulatory requirements, and healthcare best practices. The role helps promote the health, safety, and well-being of the individuals served while supporting quality, accountability, and person-centered care. This part-time position is 24–28 hours per week, generally Monday through Thursday. Days and hours allow some flexibility and may be discussed. Work hours may vary according to agency needs and medical compliance activities, and occasional flexibility may be required for audits, medication distribution, and healthcare-related projects. The position is based in Colorado Springs, Colorado, with travel to agency sites, provider homes, and community locations as needed.

Requirements

  • High school diploma or GED.
  • Current Medical Assistant certification or completion of an accredited Medical Assistant program.
  • At least one year of experience in a healthcare, clinical, or medical office setting.
  • Strong organizational skills and attention to detail.
  • Ability to maintain confidentiality and comply with HIPAA requirements.
  • Proficiency with Microsoft Office applications and electronic record systems.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaborate effectively with multidisciplinary teams.
  • Valid driver's license, reliable transportation, and proof of insurance.

Nice To Haves

  • Experience working with individuals with Intellectual and Developmental Disabilities (IDD).
  • Experience with medication administration systems and medication auditing.
  • Knowledge of state and regulatory requirements related to community-based services.
  • Experience conducting quality assurance reviews or compliance audits.

Responsibilities

  • Assist the Agency Nurse with developing, reviewing, updating, and implementing medical protocols, procedures, and training materials.
  • Audit member medical records for accuracy, completeness, and compliance with agency, state, and regulatory requirements; identify documentation requiring corrective action or follow-up.
  • Support quality assurance initiatives related to medication administration, health services, and medical documentation.
  • Maintain confidential medical information in accordance with HIPAA and agency policies.
  • Receive, inventory, and document medications; verify medication deliveries for accuracy and completeness.
  • Coordinate medication distribution to Host Home Providers, Direct Support Professionals, and authorized personnel, maintaining tracking logs and following chain-of-custody procedures.
  • Assist the Agency Nurse in monitoring medication storage practices and compliance, and promptly report discrepancies, concerns, or potential compliance issues.
  • Collaborate with program leaders, coordinators, Direct Support Professionals, Host Home Providers, and contractors to meet medical requirements.
  • Assist with communication about physician orders, medication changes, appointments, and healthcare follow-up needs.
  • Support teams in maintaining compliance with medical protocols and documentation requirements; participate in interdisciplinary meetings as requested.
  • Provide staff with guidance and support regarding medical documentation and healthcare-related procedures.
  • Review physician orders, medication records, consent forms, treatment plans, and other health-related documentation for completeness and accuracy.
  • Maintain medical records according to agency standards and applicable regulations, and help track annual appointments, laboratory work, assessments, and other healthcare requirements.
  • Prepare records for internal audits, licensing reviews, and quality assurance monitoring.
  • Assist the Agency Nurse with staff training on medication administration, health-related documentation, medical protocols, and compliance requirements.
  • Reinforce health and safety best practices and support onboarding of new employees on medical policies and procedures.
  • Maintain organized electronic and paper medical filing systems and accurately enter and update information in agency databases and electronic record systems.
  • Track and follow up on medical compliance deadlines and corrective action items.
  • Complete other duties as assigned by the Agency Nurse or agency leadership.

Benefits

  • Paid Time Off accrual
  • Holiday pay
  • Flexible schedule
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