Medical Assistant

Arkansas Children's Hospital Northwest•Springdale, AR

9d•Onsite

About The Position

The Medical Assistant (MA) provides foundational clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the MA supports safe, efficient, and family-centered pediatric care. This entry-level role performs defined clinical tasks within established protocols while building competencies that may support future certification and expanded responsibilities. This position is in Specialty Clinics in Springdale, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. It is a safety-sensitive position and cannot be filled by a candidate who is a current user of medical marijuana. Arkansas Children’s is a tobacco-free workplace, and flu vaccines are required.

Requirements

Graduation from an accredited medical assistant program, or one year of medical assistant work experience in lieu of program completion.
High school diploma or GED.
Flu vaccination is required.
Must not be a current user of medical marijuana because the position is safety sensitive.

Nice To Haves

One year of healthcare or related-setting experience as a medical assistant is listed as recommended work experience.

Responsibilities

Room patients and prepare them for examination, including obtaining vital signs, height and weight, and updating basic health information in the EHR.
Administer medications and immunizations, including vaccines, under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
Perform delegated venous and capillary phlebotomy and specimen collection according to laboratory, safety, and competency standards.
Conduct delegated point-of-care testing and clinic-based diagnostics, documenting and communicating results according to workflow.
Recognize changes in patient condition and promptly notify the licensed provider, supporting emergency response and patient safety protocols.
Support clinic flow by preparing exam rooms, managing supplies, and following infection prevention standards.
Accurately document delegated clinical tasks, procedures, patient education reinforcement, and communications in the EMR, including result note workflows, order support, secure messaging, and downtime procedures.
Support quality and population health initiatives and other clinic improvement efforts.
Reinforce provider-directed patient instructions and distribute educational materials.
Perform additional duties as assigned to support safe, efficient, and high-quality patient care delivery.