Medical Assistant
About The Position
The Medical Assistant works under the guidance of the Center Manager and Providers to greet and prepare patients, relay clinical messages, assist with procedures, and perform assigned clinical responsibilities using sterile and aseptic techniques. The role supports patient flow, Provider and patient needs, and documentation of care in a clinical office setting. The Medical Assistant also maintains exam, procedure, and recovery rooms; follows infection-control, safety, confidentiality, and compliance requirements; monitors clinical and medical equipment; and helps with administrative duties when clinical work is complete. The position involves regular interaction with patients and potential exposure to blood-borne pathogens or other infections, with appropriate precautions followed.
Requirements
- High school diploma, GED, or equivalent.
- At least one year of directly related experience, preferably in a group practice setting.
- Ability to take vital signs.
- General knowledge of healthcare and medical terminology.
- Working knowledge of insurance criteria for patient lab tests, X-rays, and other procedures.
- Excellent patient-care skills and awareness of the legal implications of work and words in healthcare.
- General knowledge of OSHA and HIPAA regulations.
- Excellent organizational and multitasking skills with acute attention to detail.
- Ability to use common-sense understanding to carry out written, oral, or diagrammatic instructions.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Ability to learn and use electronic patient medical-record and practice-management scheduling software.
Nice To Haves
- Graduation from an accredited Medical Assisting program.
- At least two years of clinical Medical Assistant experience, preferably in a specialty practice.
Responsibilities
- Greet patients in waiting areas, exam rooms, and procedure rooms.
- Prepare patients for care while ensuring their comfort and safety.
- Manage daily patient flow and serve as a liaison between Providers and patients.
- Monitor clinical messages, communicate information to Providers, and relay responses to patients.
- Organize, clean, and prepare exam, procedure, and recovery rooms before and after each patient.
- Complete patient chart documentation, including obtaining diagnostic studies, recording vital signs, reviewing medications and allergies, and recording Provider orders and prescriptions.
- Provide discharge and follow-up instructions, educational brochures, and dietary requirements to patients.
- Perform pre- and post-procedure patient calls when assigned.
- Follow safety and infection-control procedures, including X-ray protection protocols, sterile supply standards, and proper contaminated-waste disposal.
- Maintain patient confidentiality and privacy in accordance with HIPAA guidelines and document patient care appropriately.
- Assess medical and emergency equipment and accessories daily while the Center is operating, and report malfunctions to the Center Manager.
- Assist with administrative duties when not providing patient care and when clinical duties are complete.
- Follow applicable federal and state regulations, the NSPC Code of Conduct, the Employee Handbook, compliance policies, healthcare fraud, waste and abuse laws, OSHA rules, and HIPAA privacy rules.
- Complete annual compliance training, adhere to the compliance program, and report issues.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
