Medical Assistant

CVS Health•Columbus, OH
•$19 - $35

About The Position

The Medical Assistant at Oak Street Health gathers medical information to help providers make informed healthcare decisions. Reporting to the Practice Manager or Center Operations Specialist, the Medical Assistant is a key member of the Care Team and works with teammates to support patient experience and clinical results. The role involves assisting with patient assessments through screenings and routine diagnostic tests, while building relationships with Oak Street Health members. It calls for flexibility, energy, attention to detail, and problem-solving skills.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least 1 year of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Ability to quickly navigate multiple computer programs, including Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center's demographics.
  • US work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer service orientation.

Nice To Haves

  • At least three years in a medical assistant role.
  • Successful mastery of the workflow in a previous medical assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact in patients' lives.
  • Two or more years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.

Responsibilities

  • Support efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephone support, such as sharing lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C testing, spirometry, EKGs, and blood draws for laboratory testing.
  • Import required documents into the electronic medical record by scanning or uploading PDFs.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality control checks as required, including infection control measures and checks of equipment, medications, and supplies for expiration; assist with maintaining the center laboratory as needed.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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