General Surgery - Medical Assistant - Full Time

Murfreesboro Medical Clinic & SurgiCenter•Murfreesboro, TN

4d•Onsite

About The Position

The job description and responsibilities are defined for MA in General Surgery & Breast Center at Murfreesboro Medical Clinic. The role is to provide nursing guidance and support within the Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach. Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others are constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.

Requirements

Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; Attention to detail and well organized
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Completion of a Medical Assistant Program or Certified Nursing Assistant Program with 2 + years of experience.

Responsibilities

Represent MMC in a courteous and professional manner
Greeting guests and incoming calls in a polite, prompt, and helpful manner
Set up exam rooms; assist doctor/provider in office exams and procedures.
Assist patients, perform proper intake, medical charting and ordering through our EMR systems.
Pack and sterilize instruments for procedures.
Provide patients with proper education concerning medication and treatment.
Clean and stock exam rooms after use.
Complete all HealthStream assignments on time.
Plan, prioritize and organize workload to maintain efficient patient/client operation in the department
Communicate lab results, questions, medications, symptoms etc.
Notify patients of test results as directed by doctor/provider.
Authorize medications and procedures if needed.
Chart all communications with patients, call prescriptions to pharmacy as directed by doctor/provider, order lab work.
Complete prior authorizations for medications, MRI’s, etc.
Schedule follow-up appointments, check patients out, answer phone calls.
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach.
Flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients and staff.
Knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned