Medical Assistant (Al Shifa Clinic)

UNIVERSITY MUSLIM MEDICAL ASSOCIATION INC•San Bernardino, CA

2d•Hybrid

About The Position

Under the supervision of the Clinic Manager, the Medical Assistant is responsible for providing basic nursing care to patients under the direct supervision of the Clinic Manager. The MA will perform various clerical duties relating to the provision of care.

Requirements

Medical Assistant training and certificate of completion
A minimum of 2 consecutive years’ experience working as a Medical Assistant I or higher/Phlebotomy experience/skill
CPR certification: Adult, Child, Infant including obstructed airway
Working knowledge of Clinic policies and procedures
Basic clerical skills, including the use of a personal computer
Familiarity with HIPPA and OSHA regulations and an ability to maintain absolute discretion over highly sensitive patient information.
Very effective people skills including oral communication skills.
Ability to work effectively with people of diverse cultures, ages and economic backgrounds
Must have reliable transportation and ability to travel between different administrative and clinical sites
Successful completion and acceptable results of post offer physical examination, drug screening, and criminal background check
Recommended Healthcare Personnel Requirements for vaccinations and preventative testing: Hep B, Influenza, MMR, TDAP, TB
Typically, these skills are the result of completion of a combination of appropriate medical assistant training and a minimum of two years of experience in front and back office clinic procedures.

Nice To Haves

Bilingual skills in English/Spanish – both written and verbal

Responsibilities

Assists the Clinic Manager with maintaining patient flow including receiving/greeting patients; locating charts via EMR system; checking/making appointments; answering the telephone; and referring patients to appropriate person
When called upon, takes action(s) necessary to maintain smooth patient flow and informs Clinic Manager of issues affecting the ability to deliver timely patient care within industry standards
Assists the Clinic Manager with training new staff
At the direction of a licensed medical professional, performs basic nursing procedures as needed to maintain proper flow including: Checking/recording patients’ vital signs, Phlebotomy, Collection/labeling of laboratory specimens in accordance with laws and policies, Packages and sends specimens in the specified manner for transport or storage
Administering immunizations
Assisting providers with examinations and other procedures relating to direct patient care
Maintains complete and accurate patient records, including entering data into the computer, ensuring proper documentation of all procedures
Attends and actively participates in all team and staff meetings and related continuing education programs
Performs a wide variety of clerical duties including: preparing routine correspondence, filing, photocopying, faxing, and answering the telephone and directing calls as needed
Receives and treats all patients with the utmost respect and professionalism employment
Performs other duties as assigned by the Operations Director and/ Medical Director, in the absence of the Clinic Manager