Medical Assistant

North Florida Surgeons•Jacksonville, FL

3d•Onsite

About The Position

Jacksonville Sinus & Nasal Institute, located in the heart of downtown Jacksonville with breathtaking views of the river and city, is seeking a motivated Certified Medical Assistant to join our small but mighty team. This versatile position supports both our allergy department and general clinical operations, working closely with the allergy nurse, physicians, and Medical Assistants to help ensure a smooth and efficient patient experience. Our highly rated specialty practice provides comprehensive sinus, nasal, and allergy care, as well as complex orbital and skull base surgery. The ideal candidate will be energetic, compassionate, dependable, and comfortable balancing clinical and administrative responsibilities. Prior Medical Assistant experience in an ENT setting is preferred; however, we are willing to train the right candidate who is eager to learn and grow with our practice.

Requirements

Dependable, energetic, self-motivated, and detail-oriented
Strong organizational, interpersonal, and multitasking skills
Excellent verbal and written communication skills
Ability to work independently, collaborate with the clinical team, and adjust quickly to changing practice needs
Ability to provide courteous, professional, and respectful service
Proficiency in Microsoft Outlook, Word, and Excel

Nice To Haves

Prior Medical Assistant experience in an ENT setting
Prior medical or healthcare experience and familiarity with a major EMR/EHR system
Familiarity with Availity, insurance eligibility verification, and prior authorization processes
Ability to learn and implement new technology and processes to improve practice workflow

Responsibilities

Preparing patients for examinations and treatments, obtaining vital signs and medical histories, and accurately documenting information in the medical record
Assisting physicians with examinations and procedures, administering medications or treatments under appropriate supervision, and collecting laboratory specimens
Providing direct clinical and administrative support to our allergy nurse, including allergy testing and treatment workflows, medical clearances, and patient coordination
Serving as a Float Medical Assistant by providing coverage and support where needed
Answering scheduling calls, coordinating appointments, maintaining patient records, and completing other administrative duties
Operating and maintaining medical equipment and ensuring examination and procedure rooms remain clean, stocked, and properly sterilized
Following all HIPAA, OSHA, infection-control, and organizational policies and procedures