Medical Assistant

St. Mary's Healthcare•Amsterdam, NY

About The Position

St. Mary’s Healthcare is hiring a full-time Medical Assistant for Charlton Primary Care. This day-shift role is scheduled for 40 hours per week, with a hiring range of $18.74–$25.07 per hour. Actual compensation depends on experience and other factors permitted by law. Eligible shifts may receive differentials: 10% for weekday evening or weekend day shifts, 15% for weekday night shifts, and 21% for weekend evening or night shifts. The Medical Assistant supports patient flow and care, office operations, laboratory services, medical records, and patient communication. The role prepares and maintains exam rooms, rooms patients and gathers clinical information, assists with examinations and procedures, coordinates orders and authorizations, performs designated testing and specimen collection, maintains accurate records, and communicates with patients about results, medications, appointments, and testing.

Requirements

High school diploma or GED.
Above-average typing skills and ability to use information systems.
Ability to organize and prioritize day-to-day work using critical thinking.
Ability to multitask while remaining professional, focused, composed, and positive.
Excellent customer service skills; demonstrate integrity, friendliness, and compassion.
Ability to establish appropriate and effective rapport with others.
Problem-solving skills.
Proficiency with Microsoft Outlook, Word, and Excel.
Strong organizational skills and effective interpersonal skills.
Ability to work both as part of a team and independently.
Ability to speak, read, and write English and follow instructions in English.

Nice To Haves

Prior medical office experience.
Medical Assistant certification.

Responsibilities

Prepare, clean, stock, and set up exam rooms; room patients and help maintain consistent patient flow.
Assist with the clinical inventory process.
Collect patient vital signs, chief complaints, and medical and social histories; review medications and document allergies.
Update medications as instructed or approved by an RN or provider.
Observe and communicate pertinent information and changes in patients’ conditions to an RN or provider.
Assist clinical staff with examinations and procedures as directed.
Provide clerical support, including scheduling and pre-authorization for exams, diagnostic testing, referrals, and medications.
Follow through on patient lab orders, including phlebotomy, point-of-care testing, EKGs, and specimen collection.
Perform designated waived testing as applicable, including strep, pregnancy, urine, and protein tests.
Maintain accurate medical records by filing reports appropriately and ensuring documents are complete before filing.
Call patients with normal test results and communicate medication changes.
Keep patients informed about future appointments and testing.
Coordinate patient access to resources through the patient navigator, as applicable.
Perform other duties as assigned.