Medical Assistant

CenterWell•Asheville, NC

6d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant supports patient flow between check-in and the physician visit by preparing patients for care and helping ensure clinical operations run smoothly. In this onsite, patient-facing role, the Medical Assistant serves as a Patient Specialist, preparing patients before they see the doctor so providers can focus on medical decisions. The position works under minimal direction within defined expectations and quality standards, with discretion over prioritization and timing and the ability to interpret standard procedures. Clinical work includes discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and entering information into the electronic medical record system. The Medical Assistant collaborates with Physicians and Advanced Practice Providers and delivers direct patient care within the scope of their active certification.

Requirements

Successful completion of a Medical Assistant school or training program, or Certified/Registered Medical Assistant status, or at least 5 years of experience with Provider approval.
High school diploma or equivalent.
CPR certification.
Because the role is patient-facing and part of the company’s Tuberculosis (TB) screening program, the selected candidate must complete TB screening.

Nice To Haves

Medical Assistant certification or registration is required in Arizona, Indiana, and South Carolina.
Phlebotomy experience.
Medication or vaccine administration experience.
At least 1 year of Medical Assistant experience.
Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish; a proficiency exam must be passed before communicating in a foreign language.

Responsibilities

Prepare patients for their appointments by bringing them to examination rooms and completing basic health checks.
Discuss patients’ symptoms and obtain vital signs.
Administer medications and vaccines within the scope of active certification.
Perform phlebotomy and collect specimens.
Perform diagnostic screening tests.
Sterilize and clean equipment and maintain examination rooms.
Document patient information in the electronic medical records system.
Collaborate with Physicians and Advanced Practice Providers.
Communicate clearly and kindly with patients and explain relevant information.