Medical Assistant

STRIDE Community Health Center•Aurora District, CO

12d•$22 - $28

About The Position

At STRIDE Community Health Center, the Medical Assistant supports nurses, providers, and care navigators with patient-care-related functions under general supervision. The position is a critical part of the care team at a community health center serving the Denver Metro area. The Medical Assistant may travel to other clinics to provide coverage as needed. After appropriate training and competency validation, the role may also perform front-office functions such as registering and checking in patients, collecting copayments, obtaining consent, and working registration error queues. The role performs examination, diagnostic, and treatment-room procedures within scope of practice and according to organizational policies and workflows. Typical work includes coordinating pre-visit planning, preparing and rooming patients, providing pre- and post-visit care, conducting specimen-collection or protocolized-care visits, scheduling appointments, providing in-scope patient education, maintaining supplies, and completing lab procedures. The position also supports patient registration and checkout, documentation, record updates, and payment collection. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with the possibility of transitioning to a four-day, 10-hour schedule in the future. STRIDE describes the position as full-time and offers a competitive hourly range of $21.59–$27.19 for non-certified Medical Assistants and $22.59–$28.19 for certified Medical Assistants. A 90-day probationary period applies to new employees.

Requirements

High school diploma or GED.
Active Basic Life Support (BLS) certification and CPR certification.
Completion of an accredited Medical Assistant program with a certificate of completion.
Ability to interact positively and build rapport with patients, coworkers, and external contacts.
Ability to work independently while ensuring accuracy and efficiency.
Ability to respond to the needs and concerns of STRIDE’s diverse patient population.
Ability to travel to other clinics for coverage as needed.
Excellent customer service skills, including the ability to defuse upset customers.
Proficiency with software including the internet, Microsoft 365 applications, and Electronic Health Records (EHR).

Nice To Haves

Certified Medical Assistant certification (CCMA, CMA, or RMA).
Bilingual language proficiency.
One year of back-office Medical Assistant experience or demonstrated proficiency in clinical support duties.

Responsibilities

Perform examination, diagnostic, and treatment-room procedures within scope of practice and in accordance with organizational policies, procedures, and workflows.
Maintain a safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations, responding appropriately to emergency codes, and communicating safety concerns promptly.
Maintain patient-care and non-patient-care records confidentially, accurately, and in a timely manner.
Prepare paperwork for provider signature by completing as much information as possible before submitting it.
Escalate patient or customer concerns to professional or licensed staff when appropriate.
Perform opening and closing lab procedures, including quality control, autoclaving, and packaging instruments.
Coordinate pre-visit planning sessions, room patients, and provide pre- and post-visit care in accordance with STRIDE policies.
Perform Medical Assistant or Nurse visits for specimen collection or protocolized care.
Schedule internal and external patient appointments.
Instruct and educate patients on topics appropriate to the role’s scope of practice.
Maintain adequate inventory of supplies and notify the clinic leader when supplies need to be ordered.
Register, check in, and check out patients for all services.
Collect and upload necessary documentation and consents.
Update patient records promptly and accurately, including financial and demographic information.
Collect copayments and account balances at the time of service.
Complete annual competency assessments.
Adhere to professional standards, policies and procedures, federal, state, and local requirements, and accreditation standards.
Update job knowledge by participating in educational opportunities.
Attend staff meetings and other assigned meetings.
Perform front-office functions when needed and after appropriate training and competency validation, including patient registration and check-in, copayment collection, consent collection, and work on registration error queues.
Travel to other clinics for coverage as needed.
Perform other duties as assigned.