MEDICAL ASSISTANT

Cook County•Chicago, IL

15d•$24 - $29•Onsite

About The Position

The Medical Assistant works under the supervision of a licensed physician as part of a multidisciplinary care team, supporting clinical and administrative functions and continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics. The position is based at Austin Health Center in Cook County’s Ambulatory and Community Health Network. The listed schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with rotating Saturdays. Pay is $24.119–$29.159 per hour, commensurate with documented experience at the time of application. This position is covered by the SEIU 73 collective bargaining agreement; Cook County will first consider eligible internal applicants and is assembling a candidate list for consideration if the position is not filled internally. The position generally exists in a medical office environment and is frequently exposed to patient-care hazards. The incumbent must follow applicable hospital and department safety requirements, including personal protective equipment, hand hygiene, and engineering and work-practice controls. The role involves standing and walking for most of the day, may require lifting, pushing, or pulling up to 25 pounds, and constantly uses both hands and fingers.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience. Official transcripts are required at interview when applicable.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete the Cook County Medical Assistant Training Program before starting employment. Certificate must be presented at interview when applicable.
Hold CPR certification from the American Red Cross or American Heart Association; present the certificate at interview.
Familiarity with Microsoft Office Suite, including Word and Excel.
Working knowledge of medical terminology.
Strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and a diverse patient population.
Awareness of HIPAA and sensitivity and respect when caring for patients of all ages and cultural backgrounds.
Analytical and problem-solving skills, attention to detail, accuracy, and precision.
Flexibility and adaptability in performing work duties and the ability to transition between clinical and administrative duties.
Strong emergency response skills and the ability to observe environmental and OSHA safety practices.
Ability to meet deadlines and update educational requirements as required by a licensing association or CCH.
Meet all required qualifications at the time of application filing.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment is preferred.

Responsibilities

Obtain and legibly document medical histories, vital signs, and other required measurements; review records for completeness and assist patients with forms.
Prepare examination rooms, maintain their cleanliness and appearance, and clean rooms and dispose of potentially infectious materials after visits.
Perform clerical and administrative tasks, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, point-of-care testing, and I-stat testing; log controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments; administer oral medications and injections as ordered and document administration.
Perform phlebotomy and prepare specimens; prepare, administer, and document immunizations in patient records.
Administer first aid and related procedures, including changing dressings, applying bandages, and removing sutures; perform cardiopulmonary resuscitation when required.
Provide accurate and complete medication lists for patients and communicate patient needs, refill requests, test requests, and concerns to providers.
Support providers in completing referrals for diagnostic testing and specialist care as ordered.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain supply inventory and securely store medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment onsite or prepare it for transfer to another facility; maintain clinical equipment and report malfunctions.
Provide care while demonstrating knowledge and skill in responding to patient behaviors and health issues across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.