Medical Assistant (MA) - Tiffin Primary Care

Mercy Health BSMH•Tiffin, OH

About The Position

Mercy Health is a faith-based, patient-focused organization dedicated to enhancing the health and well-being of people through exceptional care and a culture of compassion, collaboration, excellence, and respect. The Certified Medical Assistant works closely with a primary care physician to provide excellent patient care within the scope of medical assisting and applicable state guidelines. The role includes reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations.

Requirements

  • High school degree or GED.
  • Active medical assisting certification from an accepted organization: CMA, RMA, CCMA, NRCMA, or NCMA.
  • If unable to obtain medical assistant certification, ABR-OE is acceptable, except in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; for BSMH, it is preferred at hire and required before independent patient care.
  • Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, confirming that diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse, respiration, blood pressure, weight, and height.
  • Perform clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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