Medical Assistant

Healthcare Outcomes Performance Co. (HOPCo)Phoenix, AZ

About The Position

The Center for Orthopedic Research and Education (CORE) is seeking a Medical Assistant. CORE Institute has been ranked by Ranking Arizona: The Best of Arizona Businesses as #1 for Orthopedic Practices, #1 for Healthiest Healthcare Employers, #3 for Best Healthcare Workplace Culture, and a Winner in Best Places to Work.

Requirements

  • Graduated from a formal training program during the last 12-18 months, and have the CMA certificate; OR, Is grandfathered in as defined by State regulation.
  • Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software.
  • Certification or additional training must meet the requirements for meaningful use.
  • High school diploma/GED, and graduation from an accredited Medical Assistant training program as defined by state regulations.

Nice To Haves

  • 1-2 years of experience in orthopedics, spine surgery, or pain management is preferred.
  • Two years of experience in an outpatient physical therapy clinic.
  • Experience with orthopedics

Responsibilities

  • Facilitates communication between the patient and the provider during patient care by collecting and sharing pertinent information with the provider and receiving and acting on directives from the provider.
  • Responsible for preparing the patient for visit with the provider, including rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, injection prep, and accurate data entry into EMR.
  • Responsible for completing tasks associated with Company initiatives such as PROs, Quality Payment Programs, etc.
  • Maintains exam room standards, ensuring rooms are restocked at the end of each clinic day and cleaned as needed during and at the end of each day.
  • Monitors biohazard and sharps containers and replaces them as needed.
  • Assists the provider in preparing patient prescriptions and completing medical and patient forms (e.g., work release, FMLA).
  • Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
  • Prepares patient electronic charts for clinic visits before the date of service.
  • Verifies outstanding testing results are in EMR, confirms the appropriateness of the patient to the provider (body part and/or insurance), and notes imaging, DME, or casting needed prior to provider visit on the date of service.
  • Scans clinical documents into EMR.
  • Prints clinic schedules on the morning of the date of service.
  • Ensures patient receives education as indicated by the provider.
  • Manages EMR desktops of assigned providers in a timely manner.
  • Acts as PTO Buddy per clinic plan.
  • Creates and promotes a positive patient experience.
  • Maintains HIPAA compliant environment.
  • Maintains a clean workspace.

Benefits

  • Competitive Health & Welfare Benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 1 month of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events
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