Medical Assistant

Townsen Physician Group•Houston, TX

About The Position

Townsen Physician Group is seeking a Bilingual Medical Assistant to perform administrative and specific clinical tasks under the direction of a physician or provider to support efficient clinic operations. As a member of the clinical team, the Medical Assistant supports the delivery of safe, effective, patient-centered, timely, efficient, and equitable care and contributes to a positive patient experience.

Requirements

High school diploma or GED.
Fluency in both English and Spanish.
One year of experience in a clinical setting.
Knowledge of administrative and clerical procedures and systems, including word processing, file and records management, office procedures, and terminology.
Knowledge of patient care charts and patient histories.
Knowledge of patient evaluation and triage procedures.
Ability to perform standard clinical procedures according to established protocols.
Ability to maintain effective, organized systems to ensure timely patient flow.
Ability to maintain calendars and schedule appointments.
Ability to maintain quality, safety, and infection-control standards.
Ability to adapt easily to changing conditions and work responsibilities.
Excellent verbal and written communication skills.

Nice To Haves

Medical Assistant certification preferred.
Current Basic Life Support (BLS/CPR) certification preferred.

Responsibilities

Room patients according to clinic needs and determine and document the chief complaint, reason for visit, vital signs, medication list, allergies, smoking history, and other required information.
Document patient vital signs and keep medical records up to date.
Communicate and document patient status updates and changes to treatment plans.
Maintain patient charts and ensure forms are complete and accurate.
Keep patients informed about delays and progress of clinical appointments.
Provide administrative support and perform routine clerical tasks, including photocopying, scanning, and faxing.
Prepare and stock exam rooms with adequate medical supplies and clean rooms appropriately between patients.
Maintain and respond to email, telephone calls, and inquiries.
Take telephone messages and provide feedback and answers to patient, physician, and pharmacy calls.
Assist the team and use downtime efficiently.
Perform other duties as assigned.