Medical Assistant

CCRM Fertility•Chicago, IL

15h

About The Position

The Medical Assistant provides essential administrative and clinical support to healthcare providers and patients, often serving as a patient’s first point of contact. The role contributes to a positive patient experience and supports patient care by measuring vital signs, preparing patients for examinations, and assisting with minor medical procedures. The Medical Assistant manages patients’ daily needs across administrative and clinical tasks to support the operation of Care Centers, Surgery Centers, and Laboratories, coordinating with physicians, nurses, and other healthcare professionals. The position reports directly to the Practice Administrator. The role is based in a professional office, clinical, and/or laboratory setting and involves using standard office equipment. Employees interact with others and follow medical regulations, ethical guidelines, and organizational policies to maintain patient and staff safety. Physical demands must be met with or without reasonable accommodation under ADA guidelines. Employment offers are conditional on successful completion of the onboarding process, including verification of eligibility and authorization to work in the United States. The employer participates in E-Verify. The employer is an equal-opportunity employer and does not discriminate on protected grounds.

Requirements

High school diploma required.
Medical Assistant (MA) or Licensed Practical Nursing (LPN) credential required.
BCLS certification required.
Phlebotomy certification required.
At least 200 successful blood draws, with documentation.
Ability to meet the physical demands of the job, with or without reasonable accommodation.

Nice To Haves

One or more years of Medical Assistant or Licensed Practical Nursing experience preferred.

Responsibilities

Prepare patients for examinations by measuring temperature, pulse, and respiration; recording weight and blood pressure; and updating health information, allergies, and current medications.
Document patient vital signs, assessments, encounter type, and provider information in the electronic medical record (EMR).
Communicate changes in patient condition, abnormal vital signs, laboratory results, and abnormal responses during testing or examinations to the physician and/or nurse practitioner.
Prepare trays for minor procedures and assist with procedures such as hysteroscopy, endometrial or punch biopsy, cyst aspiration, Pap smears, GC/chlamydia testing, and HSG testing.
Prepare examination rooms for appointments and testing, and disinfect and re-prepare rooms after each appointment.
Educate patients about procedures and answer their questions before procedures.
Assist physicians and/or nurse practitioners with patient examinations.
Maintain patient workflow to meet physician and nurse practitioner scheduling requirements.
Order and schedule laboratory tests as directed, review results, and record the appropriate disposition.
Order prescriptions and refills before procedures and notify patients when completed.
Maintain and sterilize equipment; identify supply, parts, or repair needs and notify the Practice Administrator.
Order and maintain back-office supplies and reconcile monthly receipts and packing slips for submission to the business office.
Scan signed consents, appointment forms, and laboratory and pathology reports into the EMR.
Monitor the medicine cabinet and refrigerator and order medications as needed.
Perform urine pregnancy tests, document results in the EMR, and communicate results to the physician, nurse practitioner, or radiologic technologist before an examination or procedure.
Autoclave used instruments, document instrument size and type on packages, change sterile and cleaning solutions, and document in the soak log.
Clean stationary room equipment and the underside of examination tables, and provide clean linens and supplies for patient rooms at least weekly or as needed.
Maintain HIPAA and confidentiality requirements for patient and clinic information, including HIV confidentiality.
Assess potential domestic violence and child abuse issues and report concerns to the Medical Director or Practice Administrator.
Perform other duties as assigned.

Benefits

Generous paid time off (PTO) and paid holidays.
Medical, dental, and vision insurance; health benefits begin the first day of the month following the start date.
401(k) plan with company match, beginning the first of the month following two months of service.
Basic and supplemental life insurance.
Employee Assistance Program (EAP).
Short-term disability.
Flexible spending accounts, including dependent care and commuter benefits.
Health Savings Account.
CCRM paid family medical leave, eligible after one year.
Supplemental options including critical illness, hospital indemnity, and accident coverage.
Professional development, job training, and cross-training opportunities.
Bonus potential.
Potential overtime pay at time and a half.
Holiday differential pay at time and a half.
Weekend shift differential of $4.00 per hour.
Potential annual bonus and flexible work arrangements; region-specific benefits may also be available.