MG Medical Assistant
About The Position
The Medical Assistant I functions as a member of the clinical team and completes assigned daily clinical operations to support smooth day-to-day operations in an HMG physician practice. The role works closely with providers to help deliver care and maintains a professional, positive manner when interacting with patients and other customers in person, by phone, and by email. Brown University Health employees are expected to role model the organization's values of Compassion, Accountability, Respect, and Excellence. The position supports patient visits through rooming and preparation, recording vital signs and patient information in the EMR, completing forms and consents, performing in-office testing and EKGs, assisting with procedures, and administering vaccines and medications as ordered. It also supports practice workflows, scheduling, patient outreach, clinical supply management, and communication with patients and other facilities. The role requires discretion in protecting patient confidentiality and the ability to work independently with little supervision. The position is located at 531 Faunce Corner Road, North Dartmouth, Massachusetts. The listed schedule is Monday through Thursday, 7:45 AM to 5:00 PM, and Friday, 8:00 AM to 4:00 PM, with a day shift and eight daily hours. Driving is not required.
Requirements
- High school diploma or equivalent.
- Education from an approved medical assistant program or equivalent.
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work independently with little supervision.
Nice To Haves
- Experience with EMR.
- Experience with Microsoft Office, including Word, Excel, and Outlook.
- One to three years of experience as a medical assistant.
- Medical Assistant certification.
Responsibilities
- Work closely with providers to assist in delivering care to patients.
- Provide a high level of customer service to new and existing patients.
- Room patients and prepare them for provider visits.
- Take and accurately enter vital signs, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rate, into the EMR.
- Record patient history, chief complaint, pharmacy information, prescription list, and other information in the EMR.
- Obtain required consents and complete forms for specific visit types.
- Perform in-office testing and EKGs as needed, including required controls for certain tests.
- Assist providers with in-office medical procedures.
- Label specimens according to HMG policy.
- Chaperone providers as required.
- Administer vaccines and medications as ordered by providers and in accordance with HMG policies.
- Follow TCM, CCM, and RPM workflows when active in the practice.
- Stock rooms and monitor expiration dates of exam room supplies.
- Monitor and log medication and vaccine refrigerator temperatures.
- Answer, triage, and route incoming calls as needed.
- Follow scheduling rules and directly schedule patient visits in other HMG practices.
- Review schedules before visits to ensure necessary records and information are available; contact facilities or other practices to obtain missing materials.
- Schedule patient appointments and testing as ordered by providers, including at checkout or when otherwise requested.
- Conduct directed outreach to selected patient groups and schedule specialty appointments and testing as required.
- Inform the manager of clinical supply needs or assist with ordering.
- Obtain prior authorizations and insurance referrals as needed by the practice.
- Complete assigned clinical buckets in a timely manner.
- Adhere to HMG policies and protect patient confidentiality.
- Perform other duties as requested.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
