MEDICAL ASSISTANT

Cook County•Chicago, IL

8h•$24 - $29•Onsite

About The Position

The Medical Assistant works under the supervision of a licensed physician as part of a multidisciplinary care team, supporting clinical and administrative functions and continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics at Sengstacke Specialty Care. The position is covered by the SEIU 73 collective bargaining agreement. The listed shift is 9:00 a.m. to 5:00 p.m., with an hourly pay range of $24.119–$29.159; salary step placement is based on experience disclosed and documented at the time of application. The Medical Assistant gathers and documents patient histories and vital signs, helps prepare and maintain examination rooms, performs laboratory and phlebotomy procedures, assists with examinations and treatments, and administers medications and immunizations as ordered. The role also supports scheduling, records, referrals, supplies, equipment, safety practices, and communication between patients and providers. The position serves patients across age groups and may require cardiopulmonary resuscitation. The role generally takes place in a medical office within a healthcare environment and involves frequent exposure to patient-care hazards. The incumbent stands and walks for most of the day, may lift, push, or pull up to 25 pounds, and constantly uses both hands and fingers for handling.

Requirements

Completion of an accredited Medical Assistant program, completion of a formal U.S. Armed Forces medical service training program, or five years of recent full-time professional Medical Assistant experience. Official transcripts are required at the interview when applicable.
A Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; Registered Medical Assistant certification; or completion of a Cook County Medical Assistant Training Program before employment. Certificate must be presented at the interview when applicable.
Current CPR certification from the American Red Cross or American Heart Association; certificate must be presented at the interview.
Knowledge of and familiarity with Microsoft Office Suite, including Word and Excel.
Working knowledge of medical terminology.
Strong interpersonal skills and excellent verbal and written communication skills for communicating with staff at all levels and patients from diverse cultures and age groups.
Awareness of HIPAA and sensitivity and respect in caring for patients of different ages and cultural backgrounds.
Analytical and problem-solving skills, attention to detail, accuracy, and precision.
Flexibility and adaptability in performing duties and ability to transition between clinical and administrative work.
Strong emergency response skills and ability to observe environmental and OSHA safety practices.
Ability to meet deadlines and update educational requirements as required by a licensing association or CCH.
Meet all required qualifications at the time of application filing.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories, vital signs, pain information, and other specialty-specific information; review records for completeness and help patients complete forms.
Prepare patient rooms for visits, maintain their cleanliness and appearance, clean rooms after visits, and dispose of potentially infectious materials appropriately.
Perform clerical and administrative tasks, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, point-of-care testing, and I-stats; log tests and controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations; administer oral medications and injections as ordered and document administration.
Perform phlebotomy, prepare specimens, and prepare, administer, and document immunizations in the patient's medical record.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform cardiopulmonary resuscitation when required.
Provide accurate and complete medication lists and communicate patient needs to providers, including refill requests, test requests, and patient concerns.
Support referrals for diagnostic testing and specialists in accordance with provider orders.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain supply inventory and secure medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment on site or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions.
Demonstrate appropriate knowledge and skills when working with patient behaviors and health issues across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.
Adhere to hospital and department safety requirements, including personal protective equipment, hand hygiene, and applicable engineering and work-practice controls.