Medical Assistant

The US Oncology Network•Eugene, OR

About The Position

Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join its clinical team in the Eugene/Springfield area. This role supports patient care and helps enhance the overall patient experience as part of a collaborative care team. The Medical Assistant supports multiple providers, clinics, and operational needs while maintaining a high standard of patient care. The role calls for a strong clinical background, a flexible and team-oriented approach, and the ability to adapt to changing priorities in a fast-paced oncology environment. The stated pay scale is $20.00–$36.87; the actual hiring rate depends on factors including prior work experience, education, responsibilities, location, performance, and internal equity.

Requirements

High school graduate or equivalent.
1–3 years of experience; oncology, infusion, or specialty clinic experience is preferred.
Current BCLS certification is required within 3 months of hire.

Nice To Haves

Experience with refill protocols in a clinic or hospital setting is strongly preferred.
Certificate of graduation from an accredited Medical Assistant program or NCMA certification is preferred.

Responsibilities

Accurately collect and record patient information during physician visits, including vital signs, medication and allergy updates, depression screenings, smoking status, activity levels, and patient and family health history.
Document patient interactions and clinical data accurately in the electronic health record while maintaining confidentiality and complying with HIPAA regulations.
Prepare exam rooms before patient visits and ensure they are clean and properly stocked with medical supplies.
Coordinate diagnostic and genetic testing, outside laboratory services, imaging studies, records requests, and other clinical orders.
Monitor and follow up on medical orders to help ensure they are scheduled within the requested time frame.
Assist physicians and nursing staff with in-office procedures, exams, and treatments.
Communicate clearly and compassionately with patients about procedures, instructions, and follow-up care.
Escort patients to and from exam rooms, treatment areas, and other departments as needed.
Prepare charts for upcoming appointments by reviewing and organizing relevant clinical information.
Monitor the chart message queue and patient portal, responding promptly to patient calls and messages and assisting with questions, concerns, and coordination with outside facilities.
Keep providers informed about patient concerns, schedule changes, and other relevant updates.
Prioritize tasks, manage competing deadlines, and adapt to changing priorities in a fast-paced oncology environment.
Perform other duties as assigned.