Medical Assistant

GoHealth Urgent Care - UCSF Health • Asheville, NC

1d • Onsite

About The Position

Medical Assistant Novant Health–GoHealth Urgent Care Ongoing Talent Pool (No Current Openings) Shift Availability: Candidates must be willing to work a variety of shifts between 8:00 AM and as late as 12:00 AM , based on the operational needs of the assigned center. Some locations operate extended hours, with shifts ending at 10:00 PM or 12:00 AM . Evergreen Opportunity Thank you for your interest in joining Novant Health–GoHealth Urgent Care . While there may not be an immediate opening, we are continuously seeking to connect with qualified Medical Assistants for future opportunities. Applications submitted for this evergreen posting will be reviewed on an ongoing basis, and candidates will be contacted as positions become available. About Us Novant Health , one of the nation’s leading healthcare providers, and GoHealth Urgent Care , a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina. At Novant Health–GoHealth Urgent Care , we put patients first by providing: An effortless and compassionate patient experience A welcoming, team‑oriented culture of care Seamless integration with leading health systems and the communities we serve We invite you to be part of our growing team.

Requirements

• High School Diploma or equivalent — Required
• Minimum of 1 year of Medical Assistant experience — Required
• Basic Life Support (BLS) — Required at time of hire
• Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)
• For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA or CHP), RMA – Registered Medical Assistant (AMT, AAH, or ARMA), NCMA – National Certified Medical Assistant (NCCT), NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
• Candidates may qualify in lieu of a certification by meeting both of the following: 3+ years of Medical Assistant experience AND 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting
• Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role.
• CPOE (Computerized Provider Order Entry) certification — must be obtained within two (2) weeks of start date
• Proficiency in core Medical Assistant clinical duties
• Strong computer skills with efficient typing ability
• Working knowledge of Microsoft Word and Excel
• Strong attention to detail and organizational skills
• Ability to work independently and collaboratively in a team environment
• Excellent written and verbal communication skills
• Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

Nice To Haves

• Graduate of a Medical Assisting Program — Preferred
• Front desk or patient registration experience — Preferred
• Alternative Credentials (Accepted at Time of Hire): Graduate of an Accredited School of Nursing (LPN or RN), EMT or Paramedic (NREMT), Certified Nursing Assistant (CNA)

Responsibilities

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co‑pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
• Generous Paid Time Off (PTO)
• Monthly bonus opportunity of up to $600
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees