Medical Assistant- Front Office

TEKsystems • Burbank, CA

9d • Onsite

About The Position

The Back Office Medical Assistant supports daily clinical and administrative operations within a fast-paced urgent care setting. This role is responsible for assisting with patient intake and discharge, performing clinical support tasks, and ensuring accurate documentation within the electronic medical record system. The Medical Assistant will also provide front desk coverage as needed and support overall patient flow and care coordination.

Requirements

• Experience as a Medical Assistant in a healthcare setting
• Knowledge of triage and patient care workflows
• Proficiency with EMR/EHR systems
• Strong understanding of healthcare operations and patient services
• Ability to work in both back-office and front-office functions

Nice To Haves

• Experience in an urgent care or ambulatory care setting
• NextGen EMR experience
• Bilingual in Spanish

Responsibilities

• Perform patient check-in and check-out procedures
• Obtain and record patient vitals and clinical information
• Assist with triage and support providers during patient visits
• Accurately document patient information in the EMR/EHR system (NextGen)
• Verify patient insurance and eligibility
• Schedule appointments and manage patient flow
• Provide front desk coverage as needed
• Maintain compliance with healthcare, safety, and confidentiality standards

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed