Medical Assistant

Pinnacle Fertility•Tacoma, WA
•Onsite

About The Position

Pinnacle Fertility is a physician-centric fertility care organization supporting fertility clinics and related service providers nationwide. Its mission is to fulfill dreams by building families through compassionate care, innovative technology, and comprehensive fertility treatment services. The Medical Assistant supports patients throughout their fertility journey and works with a multidisciplinary care team to provide personalized, high-quality care. The position is based onsite at Pinnacle Fertility – Washington in Tacoma and is full-time. The schedule is Monday, Tuesday, and Friday from 6:45 AM to 3:45 PM, and Saturday and Sunday from 6:45 AM to 2:30 PM. The role includes assisting with procedures, providing patient education, performing basic clinical tasks, maintaining exam rooms and equipment, and helping coordinate appointments, inventory, and supplies. The Medical Assistant is expected to provide compassionate service and follow infection-control and safety protocols.

Requirements

  • High school diploma or equivalent.
  • Completion of a Medical Assistant program.
  • Active Washington state license.
  • Current BLS certification.
  • Ability to work in a fast-paced environment.
  • Excellent communication, organizational, and multitasking skills.
  • Willingness to cover weekends and holidays as needed.

Nice To Haves

  • Strong phlebotomy skills.

Responsibilities

  • Greet and check in patients, verify medical history, and keep patient information accurately updated in the EMR.
  • Support healthcare providers during exams, procedures, and treatments.
  • Take vital signs, draw blood, and administer injections.
  • Prepare and room patients for ultrasounds and procedures, assisting physicians or ultrasound technicians as needed.
  • Assist with procedures such as IUIs, endometrial biopsies, HSGs, OHs, PAP smears, ultrasounds, uterine soundings, and physical exams.
  • Manage medication samples and consignment inventory, including stock reconciliation and documentation.
  • Maintain clean, well-stocked exam rooms and ensure medical equipment is prepared and functioning.
  • Educate patients on treatment plans, medication instructions, and preventive care as directed.
  • Schedule patient appointments, follow-ups, and referrals accurately and efficiently.
  • Follow infection-control and safety protocols to maintain a safe clinical environment.
  • Support inventory control and assist with ordering clinical supplies.
  • Respond to patient questions in a compassionate and timely manner and provide exceptional customer service.
  • Perform other duties and special projects as assigned.

Benefits

  • Comprehensive healthcare insurance.
  • Dental insurance.
  • Life insurance.
  • Vision insurance.
  • Generous paid time off.
  • Paid holidays.
  • Retirement savings program.
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