Medical Assistant

CVS Health•Durham, NC

8d•$19 - $35•Onsite

About The Position

Oak Street Health Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. The role focuses on collecting accurate patient information through screenings, vital signs, and diagnostic testing to support clinical decision-making. Medical Assistants collaborate with their team, build relationships with patients, and help deliver strong clinical results and a positive patient experience.

Requirements

At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
Active CPR or BLS certification.
Hands-on patient experience taking vital signs, administering diagnostic tests, and giving immunizations.
Experience with an Electronic Medical Record (EMR) system.
Ability to quickly navigate and use multiple computer programs, including Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday and lift up to 20 pounds, with reasonable accommodations available to qualified individuals.
US work authorization.

Nice To Haves

State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
Experience with blood draws (phlebotomy) and specimen collection.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and customer service orientation.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Fluency in another language.

Responsibilities

Room patients promptly and support efficient patient flow by taking vital signs, completing required screenings, and reviewing medications.
Stock exam rooms and manage supply inventory.
Respond to patient requests for telephone support, including communicating lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C testing, spirometry, EKGs, and blood draws for laboratory testing.
Maintain accurate records by updating the Electronic Medical Record (EMR) and uploading required documents through scanning or PDF upload.
Participate in daily care team meetings about patient care and clinic operations.
Process durable medical equipment orders in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as required by the patient’s provider.
Conduct routine quality control checks, including infection control measures and checks of equipment and expired medications or supplies, and/or help maintain the center lab.
Perform other duties as assigned.