Medical Assistant

Lehigh Valley Health Network•Hamburg, PA
•Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include collecting patient history and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position is onsite at the Health Center at Hamburg in Hamburg, Pennsylvania, and works a day shift with variable hours during the office schedule: Monday and Tuesday 8 a.m.–7 p.m., and Wednesday through Friday 8 a.m.–5 p.m.

Requirements

  • Specialized diploma as a Medical Assistant.
  • Ability to accept and adapt to constant change in a healthcare setting.
  • Ability to take initiative and work independently as well as collaboratively.
  • Excellent computer skills, including electronic medical records, word processing, and Excel.
  • American Heart Association Basic Life Support certification for Pennsylvania, required within 30 days.

Nice To Haves

  • Associate’s degree from a Medical Assistant program.
  • One of the listed Pennsylvania medical assistant certifications: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

  • Prepare patients and equipment for examinations and procedures, and maintain examination rooms and clinical areas.
  • Collect medical histories and process medication refills according to protocol.
  • Collect and prepare laboratory specimens and requisitions accurately.
  • Schedule referrals and procedures and obtain necessary authorizations.
  • Identify actual or potential patient risks and communicate them to a licensed nurse or provider when recognized.
  • Follow clerical, clinical, and electronic medical record workflows.
  • Perform clerical and front-office support, including greeting and welcoming patients and providing excellent customer service in person and over the phone.
  • Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
  • Use patient-centered care concepts when delivering care and performing related activities.
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