Medical Assistant

Vecinos Inc.•Franklin, NC

5d•$17 - $22

About The Position

Vecinos, Inc. is a nonprofit, 501(c)(3) free clinic providing bilingual integrated primary and mental health care, mobile clinic services, health education, and case management to uninsured, low-income adults in far-western North Carolina. The organization serves underserved populations, particularly Latinx and agricultural worker communities, in a positive, supportive, team-oriented atmosphere and a nontraditional environment with limited resources. The Medical Assistant provides essential clinical and administrative support to help patients receive timely, compassionate care. The role supports healthcare providers with patient intake, exam preparation, assistance during evaluations and minor procedures, medical record management, and routine office tasks. The position works across clinic and community settings, with schedules and hours that may vary throughout the year.

Requirements

Fluency in English and Spanish.
Experience in a community health or free clinic setting working with underserved populations.
Familiarity with electronic health records and medical office software.
Strong interpersonal and communication skills, including the ability to engage with diverse populations.
Ability to be flexible, multitask, prioritize, and work effectively as a team member in a fast-paced environment.
Basic knowledge of medical terminology, procedures, and office systems.
Ability to maintain patient confidentiality and follow HIPAA guidelines.
Strong organizational and time-management skills.
Cultural sensitivity, a caring and confident demeanor, flexibility, dependability, excellent written and verbal communication skills, and a professional attitude.
Desire to serve uninsured and underserved populations.
Experience drawing blood and/or administering vaccines.
Willingness to work late nights, weekends, and nontraditional hours to support clinic activities and community events.
Ability to work in diverse, non-clinical settings across Western North Carolina, including homes, mobile clinics, community centers, and other local venues.
Valid driver’s license and reliable transportation for frequent travel to local community sites, including patient home visits.
Ability to stand for long periods and assist with patient mobility.

Nice To Haves

Certification as a Medical Assistant (CMA, RMA, or equivalent), or relevant experience in a medical assistant role.
Knowledge of farmworker health issues and cultural sensitivity when working with Latino communities.

Responsibilities

Conduct patient intake, including collecting medical histories and vital signs and identifying patients’ primary concerns.
Prepare patients for examinations and assist providers during medical evaluations and minor procedures.
Perform routine clinical tasks as needed, including blood draws, vaccinations, and point-of-care testing, in accordance with protocols.
Provide patient education about procedures, treatment plans, and self-care under the supervision of healthcare providers.
Coordinate patient scheduling to support efficient provider workflows and a smooth, timely patient experience.
Enter and maintain accurate, up-to-date information in electronic health records and grant database systems as needed.
Process medical documentation, including forms, referrals, and prescriptions, according to clinic procedures and privacy standards.
Support front desk operations by greeting patients, answering phones, and responding to inquiries in a welcoming and confidential manner.
Collaborate with providers, nurses, and support staff to support clinical operations and patient care.
Facilitate referrals and follow-ups, including scheduling specialist appointments and communicating lab results.
Participate in regular team meetings and contribute to discussions about patient care coordination, workflow efficiency, and clinic practices.
Promote a respectful, inclusive, and patient-centered environment in support of the clinic’s mission.