Medical Assistant (Medical Assistant, Non-Exempt), Student Health Center - Temporary

California State University, San Bernardino•San Bernardino, CA

1d•$3,776 - $5,287•Hybrid

About The Position

Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals and general direction of the Executive Director, the incumbent performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in the Student Health Center. The incumbent may also work occasionally on the Palm Desert Campus, as needed. The incumbent may occasionally provide back-up administrative and clerical support to Counseling & Psychological Services.

Requirements

High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities.
Medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice, which must be documented and certified in writing by a physician or other qualified teacher.
Possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs, or have completed an in-house campus-training program developed according to guidelines established by the Medical Board of California, with a CSU physician documenting and certifying formal training and clinical practice hours.
Current AED/CPR certification.
Working knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants.
General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures.
Ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients.
Possession of a valid Driver's License.
Must reside in the State of California.
Must be lawfully authorized to work in the United States.

Nice To Haves

Ability to multi-task and work in a fast-paced environment.
Experience working with college students, preferably in a higher education setting.

Responsibilities

Assists healthcare practitioners in delivering health exams, clinical procedures, and medical treatments by preparing exam and telehealth rooms, obtaining patient data, and providing direct support during care.
Performs a variety of standard tests and medical technical services not requiring license, including vision screening, audiometry and hearing tests, EKGs, peak flow testing, and spirometry.
Removes sutures and bandages and performs ear lavage in accordance with clinical protocols.
Collects specimens using non-invasive techniques (e.g., nasal smears, throat cultures) and performs CLIA-waived testing as ordered by a licensed practitioner.
Administer medications and immunizations in accordance with established clinical protocols.
Perform TB skin tests, accurately measure and document results, and refer findings for proper interpretation.
Perform phlebotomy procedures within the defined scope of practice for Medical Assistants in the State of California.
Verify student eligibility in PeopleSoft to ensure appropriate access to SHC/CAPS services.
Answer and direct incoming calls to appropriate departments and staff in a timely manner.
Prioritize patient phone calls and in-person interactions based on urgency and need.
Schedule appointments for providers and nurses while managing clinical phone messages for care teams.
Address incoming calls and in-person inquiries, providing accurate information about services and directing individuals to appropriate resources.
Verify and update patient demographic information to maintain accurate records.
Apply knowledge of departmental policies, front office procedures, HIPAA regulations, and AAAHC standards to daily operations.
Handle appointment cancellations and rescheduling requests efficiently.
Interpret provider notes within electronic health record systems and prioritize necessary patient follow-ups.
Perform front office reception duties, including greeting and checking in students/patients, assisting with completion of intake and other forms (both in person and online), and facilitating the checkout process.
Serve as cashier by handling cash and debit/credit card transactions, and accurately collecting, posting, and processing daily payments.
Follow up on patient status reports to ensure continuity of care and proper documentation.
Prepare and transmit faxes and other documentation, including required health information for referrals.
Provide back-up coverage for the Palm Desert Campus clinic to ensure continuity of care and operations.
Deliver back-up administrative and clerical support to Counseling & Psychological Services as needed.
Actively participate in meetings and contribute as a member of relevant committees.
Engage in ongoing professional development, maintaining current knowledge in the medical assisting field and competencies within scope of practice.
Complete all required department and university trainings in a timely and compliant manner.
Perform additional relevant duties as assigned to support departmental and organizational needs.