South Dallas/Dallas Back-Office Medical Assistant

Rheumatology Alliance LLC • Dallas, TX

15h • Hybrid

About The Position

Rheumatology Associates is seeking a dependable and patient-focused Back-Office Medical Assistant. This position will provide clinical support in both our South Dallas and Dallas clinics, working closely with the provider to deliver exceptional patient care. The Medical Assistant will be responsible for rooming patients, obtaining medical histories, documenting patient information, assisting with clinical procedures, coordinating patient care, handling medication requests, processing prior authorizations, and supporting daily clinic operations. This position requires travel between assigned clinic locations.

Requirements

• High school Diploma
• Medical Assistant office experience
• EMR experience required
• Travel may be required
• Ability to keep accurate records
• Competent organizational skills
• Ability to handle stressful situations
• Ability to meet deadlines and multitask
• Excellent oral/written communication skills
• Excellent interpersonal skills
• Dependable and capable of being on time
• Empathetic with patient’s needs and concerns
• Positive and professional attitude
• Must demonstrate the ability to communicate effectively with all members of the healthcare team, patients, and community representatives

Nice To Haves

• E Clinical Works experience preferred
• clinical back office: 1 year
• Certified Medical Assistant

Responsibilities

• Rooming patients
• Obtaining medical histories
• Documenting patient information
• Assisting with clinical procedures
• Coordinating patient care
• Handling medication requests
• Processing prior authorizations
• Supporting daily clinic operations
• Answering phone calls and voicemails
• Answering patient clinical questions
• Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment
• Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment
• Locate laboratory results not yet in the patient’s medical records
• Explaining/documenting laboratory results
• Calling in prescription refills
• Explaining procedures and treatments
• Initiating prior authorizations
• Schedules appointments and urgent visits as appropriate
• Documenting all information into the computer system
• Maintaining confidentiality of all patient information
• Adheres to policies/safety practices
• Performs other duties as assigned

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED