Medical Assistant

AIDS Healthcare Foundation•Columbus, OH

About The Position

A Patient Care Specialist 2 (PCS2) supports excellent patient care and operational efficiency at AHF. The role works across clinical, administrative, and front-office functions to help healthcare centers operate seamlessly and provide patients with a positive experience and a high standard of care. The PCS2 contributes to patient retention, adapts to changing needs, and supports AHF’s mission and core values. As part of a close-knit, collaborative team, the PCS2 transitions between medical assistant clinical duties—including phlebotomy—and administrative responsibilities such as front-office work, processing patient referrals, and identifying and verifying insurance coverage. Cross-functional rotations develop the employee’s skills across healthcare-center functions. The position collaborates with AHF employees and departments to provide compassionate, high-quality care.

Responsibilities

  • Perform medical assistant clinical functions, including phlebotomy.
  • Perform administrative and front-office duties.
  • Process patient referrals.
  • Identify and verify insurance coverage.
  • Participate in cross-functional rotations across healthcare-center functions.
  • Collaborate with AHF employees and departments to support patient care and healthcare-center operations.
  • Promote a positive patient experience and support patient retention.
  • Uphold AHF’s mission and core values.

Benefits

  • AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.
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