Medical Assistant

OhioHealth

12d•Onsite

About The Position

The Medical Assistant performs administrative and clinical duties delegated by the physician and assists with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative work to meet the needs of the assigned practice; responsibilities may vary by office size and specialty. This role is based in the OBGYN Berger department, with Monday through Thursday at the Circleville office and Friday at the Chillicothe office. Hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, for 40 scheduled hours per week. The position supports patient flow and care, maintains accurate records and a clean work environment, communicates with patients and the healthcare team, and contributes to quality, safety, and operational improvement. The role also includes serving as a resource in areas such as quality, performance improvement, and EMR use, supporting standard work, and training new staff as a clinical preceptor.

Requirements

High school diploma or equivalent.
At least one of the following: completion of a high school Medical Assistant career technical program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient and effective patient flow, prepare patients for visits or admissions, and provide services and education as determined by providers within provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation training successfully.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate, collaborate, and anticipate healthcare team needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and make and implement recommendations to improve operational efficiency or introduce services.
Maintain professional competence through ongoing study of the field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and act as a role model.
Serve as a subject-matter expert or resource for the department, unit, or practice in areas such as quality, performance improvement, and EMR use.
Lead and support the development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.