Medical Assistant

CVS Health•Atlanta, GA

About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information so providers have accurate information when making healthcare decisions. Medical Assistants are vital members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, along with relationship-building with members and close collaboration with teammates to provide an unmatched patient experience and drive clinical results. Medical Assistants assist in assessing patients’ health conditions through screenings and routine diagnostic testing during appointments.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least 2 years of experience as a medical assistant.
  • CPR or BLS certification.
  • Electronic Medical Record experience.
  • Computer skills, including the ability to quickly navigate and use multiple programs such as Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics.
  • US work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and customer service orientation.

Nice To Haves

  • At least 3 years in a Medical Assistant role.
  • Successful mastery of the workflow in a previous Medical Assistant position.
  • Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
  • At least 2 years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.

Responsibilities

  • Ensure efficient patient flow by rooming patients promptly, recording vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephonic support, such as providing lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record by scanning or PDF upload.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures and checks for expired medication and supplies, and/or assist in maintaining the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Other resources, based on eligibility.
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
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